Tech support does nothing

[Tkelly004]

I submitted my dream city game to be transferred to my new device 2 weeks ago, nothing has happened, no response, very frustrated!!!

[Rynetory2]

Sorry to hear that. I think Support may be a bit delayed due to ticket volume. Please send me your ticket number via private message. In the mean time, you may want to try transferring on your own if you like. New device - transfer your games