Results 1 to 10 of 10

Thread: Free Gems

  1. #1
    New Resident
    Join Date
    Dec 2016
    Posts
    1

    Free Gems

    I used to be able to get free gems by watching videos, but the option no longer appears. Any ideas why not?

  2. #2
    Moderator Rynetory2's Avatar
    Join Date
    Jun 2014
    Posts
    14,237
    These promotional features come and go. Hopefully they'll return soon.
     Send me a private message if you are looking for me.   
    Storm8 Support: support.storm8.com

  3. #3
    It is so frustrating trying to download your free tickets even when I know strong signal

  4. #4
    New Resident
    Join Date
    May 2017
    Posts
    1
    Hi,
    I am also having the same issue with not receiving the reward of the 5x Gems after watching the videos, this hasn't been an issue any other time. Could you please let me know why this would be an issue this time round. Many thanks.

  5. #5
    Moderator Rynetory2's Avatar
    Join Date
    Jun 2014
    Posts
    14,237
    Quote Originally Posted by BellaMD87 View Post
    Hi,
    I am also having the same issue with not receiving the reward of the 5x Gems after watching the videos, this hasn't been an issue any other time. Could you please let me know why this would be an issue this time round. Many thanks.
    Sorry about that. Please contact Support via support form so an agent can check your game.
     Send me a private message if you are looking for me.   
    Storm8 Support: support.storm8.com

  6. #6
    Moderator Rynetory2's Avatar
    Join Date
    Jun 2014
    Posts
    14,237
    Quote Originally Posted by arezoparsa View Post
    I'm cannot the free gems why
    What specific issue are you having? Are you saying that you dont get the video? If so, they are promotional feature which go to random players.
     Send me a private message if you are looking for me.   
    Storm8 Support: support.storm8.com

  7. #7
    Senior Moderator kooky panda's Avatar
    Join Date
    Mar 2011
    Location
    S8 FORUM
    Posts
    48,946
    Quote Originally Posted by arezoparsa View Post
    Hi 2day has actived but tonight no activity why please help me for support
    Can you give more details on the issue you are experiencing?
    Need me? Send Me A Private Message





    Contact Storm8 by filling out this form: support.storm8.
    How to submit Support Request

  8. #8
    I don't receive free gems help me please

  9. #9
    Yes receive to ne one you cannot login experienced

  10. #10
    Senior Moderator kooky panda's Avatar
    Join Date
    Mar 2011
    Location
    S8 FORUM
    Posts
    48,946
    Quote Originally Posted by Arezoparsa100 View Post
    I don't receive free gems help me please
    The video Feature that gives free gems goes out randomly. It is subject to change so you may get this feature later on.
    Need me? Send Me A Private Message





    Contact Storm8 by filling out this form: support.storm8.
    How to submit Support Request

Posting Permissions

  • You may not post new threads
  • You may not post replies
  • You may not post attachments
  • You may not edit your posts
  •