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Thread: New update wiped out my store....

  1. #1
    Host(ess)
    Join Date
    Nov 2016
    Location
    California, USA
    Posts
    48

    Angry New update wiped out my store....

    Hello Storm8 forums, hopefully one of you can tell me how to contact Storm8 to get my store back, I was already on level 99.

    After doing the updated thinking I was going to get the "Rainy Day Fashion", my store actually got wiped out and sent me back to level 1...

    I have an iphone 5SE

    Does anyone know how to contact Storm8, or what can I do to get my store back?

    Thank you!

  2. #2
    Executive Chef
    Join Date
    Feb 2012
    Posts
    1,720
    The contact info for support is in my signature.
    Sometimes, you just gotta shake your head, so you won't pop off at the mouth.

    #sometimesifeellikeanupdatelesschild

    Not adding neighbors at this time. All requests will be declined.
    ❤️Love ya, IsisGarden (Fashion Story Moderator)
    Ft Support Help: Contact Storm8 through support.storm8.com

  3. #3
    Farm Supplier
    Join Date
    Apr 2011
    Posts
    62
    Quote Originally Posted by ModaGenesis View Post
    Hello Storm8 forums, hopefully one of you can tell me how to contact Storm8 to get my store back, I was already on level 99.

    After doing the updated thinking I was going to get the "Rainy Day Fashion", my store actually got wiped out and sent me back to level 1...

    I have an iphone 5SE

    Does anyone know how to contact Storm8, or what can I do to get my store back?

    Thank you!
    Hi

    Just a suggestion, have you tried to login to the games centre on your phone? previous update issues have been resolved this way.

    Hope it helps

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