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Thread: Lost 1000 gems, not happy with response

  1. #1

    Lost 1000 gems, not happy with response

    I have been playing for about a year, I have spent over $1,000.00 on this game. I always buy ur new habitats and win in the battlegrounds even though I have to spend more money which I think is unfair for other players. My concern was that I tried exiting out of the buying apples page, it took 1,000 gems and when I filed a claim telling them this was a mistake they said they could do nothing, what kind of customer service is that? I am never giving them my money again u lost a valuable customer. Storm id mysticalfairy320

  2. #2
    Grand Emperor
    Join Date
    Jun 2014
    I'm very sorry for your loss. Please send me your ticket number via pm and I'll help to check. Replied to your pm as well.

  3. #3

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