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Thread: Stuff is missing since update

  1. #1
    Executive Chef
    Join Date
    Mar 2015
    Posts
    2,271

    Stuff is missing since update

    I noticed since the update maintenance that stuff i had previously purchased suddenly is showing as never having been bought. Im now wondering what else such as box prizes and gem items is now gone. My trust in using real money in this game is waining right now.

  2. #2
    same here even more so with the missing "watch videos for gems" option

  3. #3

  4. #4
    New Resident
    Join Date
    Nov 2016
    Posts
    1
    Also, noticed for a few day now, have been missing the free gems icon.

  5. #5
    This bug thread refers to items under your inventory and not gem feature. You contact Support: support form for an agent to check on your gem feature.

  6. #6
    New Resident
    Join Date
    Sep 2013
    Location
    Texas
    Posts
    6
    I've been playing this game along time. I owned most of these items. Storm8 deleted them from my shop and now wants me to repurchase them with diamonds. Really bad move.

  7. #7
    Quote Originally Posted by txjenn View Post
    I've been playing this game along time. I owned most of these items. Storm8 deleted them from my shop and now wants me to repurchase them with diamonds. Really bad move.
    The Community Manager did a check on this earlier. The only way that these seasonal items can be removed is if they are sold. Please send a list of your missing items to Support: support form for further investigations.

  8. #8
    New Resident
    Join Date
    Sep 2013
    Location
    Texas
    Posts
    6
    I am missing

    6 candy tables and chairs
    6 frost tables and chairs
    6 gift wrap tables and chairs
    6 snowy tables and chairs
    6 snowman tables and chairs
    6 candy cane tables and chairs
    6 holiday tables and chairs
    6 sleigh tables and chairs
    6 ice crystal tables and chairs
    6 icicle tables and chairs
    6 snowflake tables and chairs
    As I said I have been playing this game along time and collected a large assortment of holiday decor. It's all missing from my bakery and I did not sell them. I believe they were removed by Storm8 during an update.
    Txjenn

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