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Thread: ANNOUNCEMENT - Contacting Storm8 Support

  1. #1
    Moderator SpiritWind00's Avatar
    Join Date
    Jun 2013
    The Glimmerwood!

    ANNOUNCEMENT - Contacting Storm8 Support

    Hi Everyone,

    Please take note there is a change in contacting Storm8 Support.

    You will need to fill out a form by using the link below to submit a ticket. Since emails are no longer accepted, please use this form going forward. As usual, please make sure that you include your Storm8 ID, state which game you are having issues, description of the issues and screenshots, if any.


    Submit a Support Request
    1. Click on Support link:
    2. Fill in the details in the Support Form
    3. Click [Submit] to send your request

    Sign into Your Account
    1. Click [Sign in] at the top right of the Support Form screen to sign into your account
      (You'll get a pop up sign in screen)
    2. Enter your email address and password
      (Click [Sign up] if you don't have an existing account OR click [Get a password] if you don't a password
    3. Click [Sign in] to proceed

    Check on Your Request
    1. Click on the drop down arrow next to your name at the top right of the screen, once you have signed into your account
    2. Click [My activities] and you'll see a list of your requests including your ticket number and the status of your request

  2. #2
    Moderator SpiritWind00's Avatar
    Join Date
    Jun 2013
    The Glimmerwood!
    Free Gem issues

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