What's wrong with the S8 servers?

[mylord7]

I am an android player living in Europe (i mention it, because i think different zone players connect to different servers).
Since the Leaderboard event has ended and appeared the new Tales event (7 hours ago) i can't play anymore.
Most of the time i see the error message "Dragon Story is an online game and requires internet access..."
If i press on the retry button, sometimes i finally enter my island, but i can't do anything that triggers the server (like breeding, mining etc.) and after about 30 seconds i see the error message again.
Every list (like community or neighbors' one) take ages to load and if i try to visit any neighbor or random player i see only the "processing" message and of course after a few minutes appears the general error message again.
The wheel makes only perpetual spinning etc.
For sure, there is an overload of the server and and i hope it will be fixed soon!

Please, don't tell me that it's my fault.
I have tested 3 different great Android devices and 3 different internet connections.
I have also tested other S8 games (like Fantasy Forest Story, Castle Story, Restaurant Story etc. and all have similar issues).

I am surprised that i am the first one, which mentions it in the forum...

P.S. I just found out, that already exist some other posts about this issue in Dragon Tales thread here, here and here.
So, it seems that we have a "Houston, we have a problem" situation and i am not the only one

[Rynetory2]

ISP network is having issues in some parts of Europe so your game is affected. Sorry about this.

Just heard but it seems like parts of Northern Europe is experiencing some server outages. This is the reason why the games are either slow/having sync errors/ and unable to be access the game. Please have them try tomorrow. So sorry for the inconvenience!

[jbyn4e]

Dear S8,

game disconnect frequently, cant use it. Forum doesn't open or open partially. Please check your servers , firewalls and routes, let us play! I can't even send gold to my friends, put something to breed, fight, collect...

Here is inspect of Chrome browser to see problems, also screenshot:

showthread.php?95078-Cobra-Dragon-30-round-tournament/page13 GET 200 document Other 16.6 KB 981 ms
vbulletin-core.js?v=420 GET (failed) showthread.php?95078-Cobra-Dragon-30-round-tournament/page13:56 0 B 14.64 s
css.php?styleid=21&langid=1&d=1450119548&td=ltr&sh eet=bbcode.css,editor.css,popupmenu.css,reset-fonts.css,vbulletin.css,vbulletin-chrome.css,vbulletin-formcontrols.css, GET 304 stylesheet showthread.php?95078-Cobra-Dragon-30-round-tournament/page13:62 124 B 659 ms
vbulletin_textedit.js?v=420 GET (failed) showthread.php?95078-Cobra-Dragon-30-round-tournament/page13:85 0 B 15.26 s
vbulletin_multi_quote.js?v=420 GET (failed) showthread.php?95078-Cobra-Dragon-30-round-tournament/page13:90 0 B 21.04 s
vbulletin-editor.js?v=420 GET (failed) showthread.php?95078-Cobra-Dragon-30-round-tournament/page13:93 0 B 21.04 s
vbulletin_quick_edit.js?v=420 GET (failed) showthread.php?95078-Cobra-Dragon-30-round-tournament/page13:94 0 B 21.66 s
vbulletin_quick_reply.js?v=420 GET (failed) showthread.php?95078-Cobra-Dragon-30-round-tournament/page13:97 0 B 22.31 s
css.php?styleid=21&langid=1&d=1450119548&td=ltr&sh eet=toolsmenu.css,postlist.css,showthread.css,post bit.css,options.css,attachment.css,poll.css,lightb ox.css GET 304 stylesheet showthread.php?95078-Cobra-Dragon-30-round-tournament/page13:103 124 B 657 ms
css.php?styleid=21&langid=1&d=1450119548&td=ltr&sh eet=additional.css GET 304 stylesheet showthread.php?95078-Cobra-Dragon-30-round-tournament/page13:106 124 B 1.30 s
XC554vv.png GET 304 png showthread.php?95078-Cobra-Dragon-30-round-tournament/page13:114 388 B 64 ms
search.png GET (canceled) showthread.php?95078-Cobra-Dragon-30-round-tournament/page13:252 0 B 195 ms

[isdrottning]

I have the same problem for now 16 hours. I could barely get on this forum.

[Rynetory2]

Dear S8,

game disconnect frequently, cant use it. Forum doesn't open or open partially. Please check your servers , firewalls and routes, let us play! I can't even send gold to my friends, put something to breed, fight, collect...

Are you in Europe? ISP network is having issue and some parts of Europe are affected.
See https://forums.storm8.com/showthread....=1#post1362518

Edit to add: just saw your location. Sorry that you're affected too.

Merged threads.

[Rynetory2]

I have the same problem for now 16 hours. I could barely get on this forum.

Sorry that your game is affected. S8 servers are fine. Hopefully the ISP is able to resolve their issues soon!

[Rynetory2]

Yes, south-east Europe. Thank you for answer, please post here or on other thread when you have information when issues is resolved.

I thought I saw your post but it disappeared, maybe the connections... I'm afraid I won't be able to get updates from the ISP since it's not Storm8 issue. But I'll keep a lookout on the forum if I see news from other forum members.

[alraune27]

Same problem here. I am also from Europe and an android player and I am not able to play since the leaderboard event ended. I am currently stuck at round 20 of the tournament and desperately need to finish this to collect the corrupted crystals I really hope that this problem will be solved soon.

[rado_nik]

I thought I saw your post but it disappeared, maybe the connections... I'm afraid I won't be able to get updates from the ISP since it's not Storm8 issue. But I'll keep a lookout on the forum if I see news from other forum members.

In my country also have problem with connection and still continued.
Me and isdrottning are in totally different countries, so ISP isn't same, so problem isn't ISP.

[jbyn4e]

@rado_nik - it may be problem with their provider which connects Europe with USA where, I believe, are S8 servers. We could prove that by using some proxy in USA to see is it working as it should, but I don't have time to test it... some routing rule or some router in providers network could be causing this issue with route back to source... which is causing our disconnects from S8 servers. So we can only wait and S8 could give us extra time (e.g. 24 hours more) for tournament and events because of those problems!