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Thread: New Halloween Update v 1.2.2 Bug

  1. #1
    Fashion Designer
    Join Date
    Nov 2014
    Posts
    818

    New Halloween Update v 1.2.2 Bug

    I saw the Halloween event that started yesterday but this is what it looked like.

    When the game loads, there is a blurred layer above the game that I cannot start playing. I believe this is due to the initial Halloween event popup, except I don't see that information which means I don't see the close button either.
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    When I drag around, you can see the timers move around, but nothing happens.
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    The only way I can get out of this is to click on the event timer at the bottom left, next to the FB button. This opens the Halloween popup with the close button.
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    Then when I close that, I can finally play the game. But as you can see here and in the above screenshots, my images aren't displaying fully. I don't see the game items nor the candy when it drops from a completed order or a citizen. I don't see the new buildings, Promenade Point or the Mausoleum, either.
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    So then I saw that there was a new updated version out for Dream City. Thinking that this new update will fix these issues, I updated to v1.2.2 but it's the same. These screenshots are taken in v1.2.2.

    I'm playing on iPhone 6s Plus, iOS9.1.

  2. #2
    Executive Chef
    Join Date
    Dec 2012
    Posts
    2,420
    Sorry to hear that! Could you try uninstalling/reinstalling to see if that will fix the issue?

  3. #3
    Fashion Designer
    Join Date
    Nov 2014
    Posts
    818
    I just tried. It's still happening.

  4. #4
    Executive Chef
    Join Date
    Dec 2012
    Posts
    2,420
    Sorry to hear that. Please write into support@storm8.com and PM me the ticket number. I'll have one of our support agents help assist you with some additional troubleshooting.

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