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Thread: Pink buildings and boxes

  1. #21
    Grand Emperor
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    Quote Originally Posted by judyvines View Post
    Attachment 33585

    Off topic, but since this is the only active thread......does anyone else have a strange pink box around the top of their lighthouse? I also just built the Taj Mahal, and while it was under construction, the same strange pink boxes were covering the construction site.
    Please reinstall your game and it should clear the box.

  2. #22
    Rhino Keeper
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    I deleted and reinstalled twice, and my lighthouse still has the pink square.

  3. #23
    Grand Emperor
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    Quote Originally Posted by judyvines View Post
    I deleted and reinstalled twice, and my lighthouse still has the pink square.
    Hmmm sorry. Let me report this in for you.

  4. #24
    Rhino Keeper
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    Quote Originally Posted by rynetory2 View Post
    Hmmm sorry. Let me report this in for you.
    Thanks again for your help. I checked my iPhone, and it has the same problem as my iPad. Reinstalled twice on the iPad and once on the iPhone and it's still pink.

  5. #25
    Grand Emperor
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    Quote Originally Posted by judyvines View Post
    Thanks again for your help. I checked my iPhone, and it has the same problem as my iPad. Reinstalled twice on the iPad and once on the iPhone and it's still pink.
    I've reported your case over. Thanks for checking and reinstalling on both your devices. I'll need the experts to advise or fix this for you. Please hold till we have more news. Sorry about this. Good news is that this doesn't affect your event.

  6. #26
    Rhino Keeper
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    Quote Originally Posted by rynetory2 View Post
    I've reported your case over. Thanks for checking and reinstalling on both your devices. I'll need the experts to advise or fix this for you. Please hold till we have more news. Sorry about this. Good news is that this doesn't affect your event.
    Loving the event so far, and the pink on the lighthouse is kind of cute.

  7. #27
    Rhino Keeper
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    I have the same problem. After deleting and reinstalling 3x the problem is worse. The new buildings are pink too. I've closed all Apps and rebooted the phone at least 5 times. This started with one building last night.

    iPhone 6+ iOS 10.0.1
    Dream City 1.2.0


    Tried to upload 2 pics. Neither worked. Failure to load msg.


    Now, even the boat is pink and all new buildings including the landmarks.

    See my pics below. Had to go to the Macbook to post.
    Last edited by catpaladin; 09-20-16 at 10:54 PM.

  8. #28
    Grand Emperor
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    Quote Originally Posted by catpaladin View Post
    I have the same problem. After deleting and reinstalling 3x the problem is worse. The new buildings are pink too. I've closed all Apps and rebooted the phone at least 5 times. This started with one building last night.

    iPhone 6+ iOS 10.0.1
    Dream City 1.2.0

    Tried to upload 2 pics. Neither worked. Failure to load msg.
    Are you uploading pic from device? If so, can you trim the pics a little and try to upload again? I seem to be having issues uploading pic too, not sure if it's only me.

  9. #29
    Rhino Keeper
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    Quote Originally Posted by rynetory2 View Post
    Are you uploading pic from device? If so, can you trim the pics a little and try to upload again? I seem to be having issues uploading pic too, not sure if it's only me.
    I have to crop my pictures in order to post them. It's not just you.

  10. #30
    Grand Emperor
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    Quote Originally Posted by judyvines View Post
    I have to crop my pictures in order to post them. It's not just you.
    Are you able to post successfully after cropping them? I used to be able to post after cropping but not since I upgraded to iOS 10. Cropping used to work for me but not anymore. Can you help to confirm? If you're having issue on posting, I'll report in as well. Thanks.

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