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Thread: Chopping Tomatoes

  1. #1
    Farm Supplier
    Join Date
    Mar 2012
    Posts
    52

    Chopping Tomatoes

    I was trying to finish the cruise challenge this morning, but the game won't open. I keep getting the "this is an Internet game" message and the chopping tomato. My connection is fine. All other internet apps and browsers are working. I should probably try uninstalling and reinstalling but that always makes me nervous, especially in the middle of (well, near the end of) a challenge I've wasted hours on. Wanted to see if others were having this problem. The game is often stuttery for me, but I haven't had this issue before where it won't open despite a stable internet signal.

  2. #2
    Executive Chef [S8] Regina's Avatar
    Join Date
    Sep 2012
    Posts
    2,753
    Quote Originally Posted by jelichami View Post
    I was trying to finish the cruise challenge this morning, but the game won't open. I keep getting the "this is an Internet game" message and the chopping tomato. My connection is fine. All other internet apps and browsers are working. I should probably try uninstalling and reinstalling but that always makes me nervous, especially in the middle of (well, near the end of) a challenge I've wasted hours on. Wanted to see if others were having this problem. The game is often stuttery for me, but I haven't had this issue before where it won't open despite a stable internet signal.
    Sorry to hear about that! Please email support@storm8.com so they can help you with your account.

  3. #3
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    since the 2nd iOS 10 update

  4. #4
    Grand Emperor
    Join Date
    Jun 2014
    Posts
    24,667
    Can you try to reinstall your game and see if it works?

  5. #5
    Quote Originally Posted by rynetory2 View Post
    Can you try to reinstall your game and see if it works?
    You are not going to believe this, I lost my game. I will go read how to get it back when I get home

    I sent an email to support. Fingers crossed.
    Last edited by smtexas; 09-28-16 at 10:27 AM.

  6. #6
    The Honorable Panda
    Join Date
    Mar 2011
    Location
    S8 FORUM
    Posts
    51,961
    Quote Originally Posted by smtexas View Post
    You are not going to believe this, I lost my game. I will go read how to get it back when I get home

    I sent an email to support. Fingers crossed.
    Try logging into the game center to see if you can recover your game.
    Need me? Send Me A Private Message

    Note: Due to some personal matters, I will not be on over the weekend.

    Contact Storm8 by filling out this form: support.storm8.
    How to submit Support Request

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