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Thread: Order icons not fully working

  1. #1

    Order icons not fully working

    This one is a bit complicated to explain (especially for me because English is not my native language), but I'm going to try anyway.

    When a shop asks me for grains, an icon will appear in the factory. That way I know I have to make it for an order.

    When a shop asks me for a sunhat, the icon will appear.
    In order to make the sunhat, I first need to make bouquet and gift wrap. Icons will appear there too, so I can make the sunhat after making these items.

    When a shop asks me for pancakes, the icon will appear.
    In order to make the pancakes, I first need to make grains, dairy and griddle. Icons will appear at these items too.
    In order to make the griddle, I first need to make s****et and serving platter. But no icons will appear there.

    Whenever you have to make an item that requires items from multiple factories, the icon will stop appearing in the third factory (and all following factories)

    A few examples:
    Hot dog (icon) --> steak (icon) --> apron (no icon), s****et (no icon)
    Hot dog (icon) --> toast (icon) --> oven (no icon) --> wrench (no icon), candles (no icon)
    Desktop computer (icon) --> laptop (icon) --> pliers (no icon)

    This problem occurs with both the shops and the boardwalk icons.

  2. #2
    The Honorable Panda
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    I will flag this over!
    Thanks for all the details!
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    Note: Due to some personal matters, I will not be on over the weekend.

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  3. #3
    Storm8 Staff [S8] Walt's Avatar
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    Quote Originally Posted by nonzorr View Post
    This one is a bit complicated to explain (especially for me because English is not my native language), but I'm going to try anyway.

    When a shop asks me for grains, an icon will appear in the factory. That way I know I have to make it for an order.

    When a shop asks me for a sunhat, the icon will appear.
    In order to make the sunhat, I first need to make bouquet and gift wrap. Icons will appear there too, so I can make the sunhat after making these items.

    When a shop asks me for pancakes, the icon will appear.
    In order to make the pancakes, I first need to make grains, dairy and griddle. Icons will appear at these items too.
    In order to make the griddle, I first need to make s****et and serving platter. But no icons will appear there.

    Whenever you have to make an item that requires items from multiple factories, the icon will stop appearing in the third factory (and all following factories)

    A few examples:
    Hot dog (icon) --> steak (icon) --> apron (no icon), s****et (no icon)
    Hot dog (icon) --> toast (icon) --> oven (no icon) --> wrench (no icon), candles (no icon)
    Desktop computer (icon) --> laptop (icon) --> pliers (no icon)

    This problem occurs with both the shops and the boardwalk icons.

    Would you mind writing into support@storm8.com? Please PM me with the ticket number so we can take a closer look.
    Storm8 Staff - [S8] Walt

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  4. #4
    Executive Chef
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    Just to add to this, it's doing the same thing on the oven as well (the candle and wrenches don't get the order icon when the oven is needed for toast).

  5. #5
    The Honorable Panda
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    Quote Originally Posted by Niire View Post
    Just to add to this, it's doing the same thing on the oven as well (the candle and wrenches don't get the order icon when the oven is needed for toast).
    I just reported this over.

    Question- When you do not see the icons on the candle and wrenches, are you currently crafting a candle and wrench?
    Last edited by kooky panda; 07-14-16 at 08:11 AM.
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  6. #6
    New Resident
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    Quote Originally Posted by kooky panda View Post
    I just reported this over.

    Question- When you do not see the icons on the candle and wrenches, are you currently crafting a candle and wrench?
    I notice this issue too. I verified I am not crafting the candle and wrench when the order-icons are missing, although the order-icon is present on the wrench.

    Thanks!

  7. #7
    New Resident
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    Also I noticed this occurs with only one other factory. When the reason for needing an oven is a goal, or to-do item (icon in the upper left corner that looks like a to-do notebook). For instance for the goal "Builder's Wisdom" I need 4 ovens. Looking at the Appliance factory I see the to-do icon on the oven, but I don't see it on the wrench or candles.

  8. #8
    Grand Emperor
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    Hi. The team is aware and working on it. Thanks for your feedback.

  9. #9
    New Resident
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    As far as I can tell the issue appears to be resolved. Thank you Storm 8 !
    Brad

  10. #10
    Grand Emperor
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    Quote Originally Posted by bkekst View Post
    As far as I can tell the issue appears to be resolved. Thank you Storm 8 !
    Brad
    Thank you for the update. Not sure if you do Boardwalk orders cos the icons are still affected.

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