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Thread: Free gems not registering

  1. 06-25-16, 05:14 PM #1
    carove
    carove is offline
    Farm Supplier
    Join Date
    Mar 2014
    Location
    Victoria, Australia
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    57

    Free gems not registering

    Watch video to get free gems not registering, watched videos four times and gem registered then reset and took gem back. Each time showed different video so not internet connection problem. As I'm on prepaid internet this uses download each attempt.
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  2. 06-26-16, 01:18 PM #2
    kooky panda
    kooky panda is offline
    The Honorable Panda
    Join Date
    Mar 2011
    Location
    S8 FORUM
    Posts
    51,961
    Please try deleting and downloading your game to see if this helps.
    If you still experience this issue, please send an email to support@storm8.com for assistance.
    Need me? Send Me A Private Message

    Note: Due to some personal matters, I will not be on over the weekend.

    Contact Storm8 by filling out this form: support.storm8.
    How to submit Support Request
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