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Thread: Game does Not start

  1. #1

    Game does Not start

    Since some days I Couleur Not Start my hungry Babies Game.

    If starting, the start Procedere stops at enclosed screen. Waiting or deleting and new install does Not help.

    Thanks for assitance!

    Hardware: iPad Air
    I have no Facebook

    https://www.bilder-upload.eu/show.php...1464308543.png

  2. #2
    The Honorable Panda
    Join Date
    Mar 2011
    Location
    S8 FORUM
    Posts
    51,964
    Please make sure you have the most current apple software version . ( under settings- general- software updates).
    Try going under settings- safari- clear out Data.

    If on wifi, try turning off then turning back on your wifi.
    Need me? Send Me A Private Message

    Note: Due to some personal matters, I will not be on over the weekend.

    Contact Storm8 by filling out this form: support.storm8.
    How to submit Support Request

  3. #3
    I have checked, my iOS is the actual one.
    Wifi and mobile Data is restarted, also my iPad, After clearing all mobile Safari Data and Cookies.

    The Result is the same...freezing at the same position

  4. #4
    Grand Emperor
    Join Date
    Jun 2014
    Posts
    24,670
    Hi. Can you check that you have plenty of space on your device? Also can you try on another network and see if it helps? If none helps, I'll need you to send an email to support@storm8.com so an agent can check your game.

  5. #5
    I have checked, my iOS is the actual one.
    Wifi and mobile Data is restarted, also my iPad, After clearing all mobile Safari Data and Cookies.

    The Result is the same...freezing at the same position

  6. #6
    Grand Emperor
    Join Date
    Jun 2014
    Posts
    24,670
    Sorry about that, SigiSeidel. I'm afraid I've to ask you to send an email to support@storm8.com so an agent can check your game. They will be able to resolve this issue. Thank you.

  7. #7
    Could you please try tapping on the bronze circle in that screenshot?

    Click image for larger version. 

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  8. #8
    Thats it....thank you for the describtion, a typical Error 95 Problem...95% of the Problems arme sitting in Front of the Computer.

    Thread can be closed

  9. #9
    Quote Originally Posted by SigiSeidel View Post
    Thats it....thank you for the describtion, a typical Error 95 Problem...95% of the Problems arme sitting in Front of the Computer.

    Thread can be closed
    Glad I could help! We definitely should have made that more obvious or easier to understand. Maybe we can change the text to be more descriptive or make a larger area tappable. Thank you for the feedback!

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