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Thread: Dragon Story: General Bug and Issues Thread

  1. #241
    New Resident
    Join Date
    Mar 2019
    Posts
    1
    Is it possible to get some extra time to complete the Dragon Tales event? I was missing the materials necessary to complete the Ifrit dragon even though I completed all the goals. I tried restarting multiple times but it didn?t fix the issue and then sent support a message with screenshots attached but I haven?t heard back. I suddenly got the materials today with less than 12 hours of the event to go. There is no way I can complete the event without spending and I?m going to miss out on a lot of rewards

  2. #242
    Rhino Keeper
    Join Date
    Oct 2018
    Posts
    125
    Oracle Pool habitat from the new quad habitats is way off. Please fix this

    Click image for larger version. 

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  3. #243
    Senior Moderator kooky panda's Avatar
    Join Date
    Mar 2011
    Location
    S8 FORUM
    Posts
    51,558
    Quote Originally Posted by lmmortaI1 View Post
    Oracle Pool habitat from the new quad habitats is way off. Please fix this

    Click image for larger version. 

Name:	Screenshot_20190319-164933~(1).jpg 
Views:	0 
Size:	709.1 KB 
ID:	50651
    This has been reported. See current bug thread:

    https://forums.storm8.com/showthread...itat-alignment
    Need me? Send Me A Private Message

    Note: Due to some personal matters, I will not be on over the weekend.

    Contact Storm8 by filling out this form: support.storm8.
    How to submit Support Request

  4. #244
    Hi I have a problem with the free gift videos, they play all the way to the end but when it finishes and I close it I get a message saying your video didn’t finish playing,would you like to watch another one but the same thing will happen. It doesn’t make any difference if I force close. This happens on my castle story game as well

  5. #245
    Senior Moderator kooky panda's Avatar
    Join Date
    Mar 2011
    Location
    S8 FORUM
    Posts
    51,558
    Quote Originally Posted by Kaseymay69 View Post
    Hi I have a problem with the free gift videos, they play all the way to the end but when it finishes and I close it I get a message saying your video didn?t finish playing,would you like to watch another one but the same thing will happen. It doesn?t make any difference if I force close. This happens on my castle story game as well
    This is a known issue. These are third party ads. Storm 8 has to contact them directly to report issues. Next time you get the name of the video, please provide it on the current bug thread:
    https://forums.storm8.com/showthread...os-do-not-play
    Need me? Send Me A Private Message

    Note: Due to some personal matters, I will not be on over the weekend.

    Contact Storm8 by filling out this form: support.storm8.
    How to submit Support Request

  6. #246
    Thank you I will do that

  7. #247
    Fashion Designer
    Join Date
    Dec 2018
    Location
    sunshine state
    Posts
    629
    on the floral arrangements: i have 250 neighbors. i asked them all for the link. i had gotten 2 replies. and yes force closed and restrted multiple times. after a couple of hours, i check again. nothing. my family happens to all be there so i ask my cousin if she recieved my request. no she didnt. neither did my husband (who normally cannot check his game at work). i ask (via FB) other IRL friends who play the game and none of them had recieved my request. so i finally spend my gold to get past it. i finish up with the fireapple & making a blossom. i start my fights. hadn't recieved a video in weeks to speed up the arena, so i spend some gold to speed that up. only one of my wins isn't counted. i had been on vacation and had to leave to drive home so i couldn't play. as soon as i have stopped, i log in and go to do my last fight which was super slow and the final "you won" the fight in the arena takes so long to load that the event ends by 3 seconds.
    so i counted how many responses i had recieved that day (because i know you can only recieve 20). i had recieved 6. 3 for maps. 3 for the links. there is no way that the other 254 neighbors didn't see my request especially when i was able to physically see their screens to verify.
    yesterday i send out new requests for maps from people. i sent this request out early in the day & by the end of the day (about 16 hours later) i hadn't recieved one map. i ask my husband and cousins and some friends (via FB) & no one had recieved any request. and now by today, i have only recieved 8 maps. it has never taken me this long to get responses.
    -shortdanzr aka wicked red
    [Though she be but little, she is fierce]

    *accepting new neighbors. I answer all requests, but don't visit daily

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