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Thread: Dragon Story: General Bug and Issues Thread

  1. #251
    New Resident
    Join Date
    Feb 2016
    Posts
    6
    Hi! I had a bug on my isle. Just now I turned one of my trophy and it disappeared, now I see two little light blue points the slot where was the trophy, now is free and I can replace it with another decoration. What can I do for retake it? Thank you (sorry for my english)
    DS Forest: Poiuyt

  2. #252
    New Resident
    Join Date
    Sep 2019
    Posts
    1
    I got an issue with the artic Island. Its gone.. And my Diamond dragon is there still breeding and Cant get it back

  3. #253
    Senior Moderator kooky panda's Avatar
    Join Date
    Mar 2011
    Location
    S8 FORUM
    Posts
    51,822
    Quote Originally Posted by MilleFerm View Post
    I got an issue with the artic Island. Its gone.. And my Diamond dragon is there still breeding and Cant get it back
    Did you transfer your game over to an android device? If so android devices do not have this feature. You will need to transfer back to a iOS device to have access to the island.

    If you do not have an iOS device anymore, please contact support so an agent can assist in recovering your dragon.
    (see support link in my signature).
    Need me? Send Me A Private Message

    Note: Due to some personal matters, I will not be on over the weekend.

    Contact Storm8 by filling out this form: support.storm8.
    How to submit Support Request

  4. #254
    Rhino Keeper
    Join Date
    Nov 2014
    Posts
    200
    I don’t receive any of the boosts when I play bingo I just came in third and received nothing

  5. #255
    Senior Moderator kooky panda's Avatar
    Join Date
    Mar 2011
    Location
    S8 FORUM
    Posts
    51,822
    Quote Originally Posted by babysx1 View Post
    I don?t receive any of the boosts when I play bingo I just came in third and received nothing
    You can only hold 8 boosts at a time. You will need to use some so you can collect more.
    Need me? Send Me A Private Message

    Note: Due to some personal matters, I will not be on over the weekend.

    Contact Storm8 by filling out this form: support.storm8.
    How to submit Support Request

  6. #256
    Quote Originally Posted by tammycsmith
    To whom it may concern was playing this morning spinning the wheel to win the hunted Capricorn dragon and right as it stopped on that dragon the game shut down
    Dragon story

  7. #257
    Senior Moderator kooky panda's Avatar
    Join Date
    Mar 2011
    Location
    S8 FORUM
    Posts
    51,822
    Quote Originally Posted by tammycsmith View Post
    To whom it may concern was playing this morning spinning the wheel to win the hunted Capricorn dragon and right as it stopped on that dragon the game shut down -Dragon story
    Sounds like you had an out of sync issue. When coming into you game after being out of it, try collecting coins or visit a neighbor to allow you game to sync up with the servers.
    Need me? Send Me A Private Message

    Note: Due to some personal matters, I will not be on over the weekend.

    Contact Storm8 by filling out this form: support.storm8.
    How to submit Support Request

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