Bakery reset to level 1 and store levels decreased

[divinekakan]

Thank you!

[merlin3108]

^_^ Did you finish the tutorial? Try completing it.

Yes, yes, yes - that worked and I finally got my game back... Thank you so much, Elsa and all the guys behind the scenes

Never thought of doing the tutorial as I was afraid that would completely mess up my game.

At first Jenny's store was down to a storage limit of two but once I reconnected the game to FB that was fixed as well...

Now off to brew some tea!

[[S8] Elsa]

Yes, yes, yes - that worked and I finally got my game back... Thank you so much, Elsa and all the guys behind the scenes

Never thought of doing the tutorial as I was afraid that would completely mess up my game.

At first Jenny's store was down to a storage limit of two but once I reconnected the game to FB that was fixed as well...

Now off to brew some tea!

Glad to hear it. To trigger the GC login, if you're in the tutorial, you need to finish it first to go into normal gameplay.

So if anyone tried the Game Center steps and they're seeing the tutorial, after restart -- go ahead and finish the tutorial.

[Fressie]

Oh no! My game got reset to level one again!!! What should I do? Send email to support? Please help!

[Rynetory2]

Oh no! My game got reset to level one again!!! What should I do? Send email to support? Please help!

Oh dear!! Can you respond back to your last email with Support and let them know your game is having issues again? I'll report this in for you as well.

[Fressie]

Oh dear!! Can you respond back to your last email with Support and let them know your game is having issues again? I'll report this in for you as well.

Thanks! I did reply and waiting for help. Bummer, I thought I had a shot at finishing the goal...

[Niire]

When everything got fixed with the storage issue, all of my s8 games got reset to level 1. I logged on BS1 and relogged in to the network through the s8 bubble in the upper right corner. maybe that will help?

[Fressie]

When everything got fixed with the storage issue, all of my s8 games got reset to level 1. I logged on BS1 and relogged in to the network through the s8 bubble in the upper right corner. maybe that will help?

I went ahead and did that and still the same. Thanks for the tip though, I'll try everything!

[Nikita1807]

OK, here's what I did, I logged off Game Center, click on game and it was the same. Then I deleted the game and downloaded again while I was still logged off Game Center, then clicked on the game again and nothing, the game start with tutorials at level one. There's no words to describe my frustration. They did something on their end to make this happen and it looks that they are guessing and have no clue what went wrong. Please, please help, I like the game very much.

Yep this is the same for me! I've logged in and out of game centre and deleted the game, reinstalled it. Don't know what else to do as I'm just permanently back to level 1. It's like my game centre details are not connecting to the game to sync its progress!!

[Nikita1807]

Yep this is the same for me! I've logged in and out of game centre and deleted the game, reinstalled it. Don't know what else to do as I'm just permanently back to level 1. It's like my game centre details are not connecting to the game to sync its progress!!

Hang on...... Wait a minute I'm back upto my previous level 28!!!! Yippee. I started playing the game from level one went through the tutorial and hey presto my game centre ID flashed up and I whizzed back up to 28!! 😍