Santa's List disappeared

[C2hWF]

My Santa's List disappeared and turned into a Stacked Dice

[laceylaine]

Lol I just replied to you in the updates thread about this exact thing. Just want to add that's it's happened to me too and I emailed support. Hope they fix it.

[Rynetory2]

Can you try going to settings- safari - clear out data, then restart your device? Let your game settle down a bit and check if the image is correct.

Please let me know if you are still experiencing issues. Can you help to post a picture of it if it still persists so I can report it in for you? Thanks for reporting.

[C2hWF]

Can you try going to settings- safari - clear out data, then restart your device? Let your game settle down a bit and check if the image is correct.

Please let me know if you are still experiencing issues. Can you help to post a picture of it if it still persists so I can report it in for you? Thanks for reporting.

As far as I know, all the players who have decorated with the Santa's List have the same problems.

[C2hWF]

Before


Now

[Rynetory2]

Ok, I get it now..thanks for the pictures, they helped. I've reported this in for you guys.

[Rynetory2]

Just want to let you guys know that the team is looking into this. Thanks.

[laceylaine]

Just want to let you guys know that the team is looking into this. Thanks.

Thank you, much appreciated. <3

[laceylaine]

Rynetory2, is there anything else I can do in this situation? I can't get an answer from support and I've written two replies. Will giving you my ticket # help, or should I just still wait it out? Thanks if anything.

[Rynetory2]

The team has identified the issue and are still working on identifying the number of people affected and next steps.

Please send me your ticket number via private message and I'll add to my report for you. Sorry to keep you guys waiting.