If you wrote into support, they'll respond as soon as they can.
We apologize for the issue! If you haven't contacted support, please email support@storm8.com for assistance.
![[S8] Elsa is offline](images/statusicon/user-offline.png)
![[S8] Elsa's Avatar](image.php?s=432a5d8e2e9f7f9ff662d08a9fbb4af9&u=154&dateline=1550170913 "[S8] Elsa's Avatar")
If you wrote into support, they'll respond as soon as they can.
We apologize for the issue! If you haven't contacted support, please email support@storm8.com for assistance.
I did Elsa. I have since bred another one and this one decided to stick around. I took screen shots in case the issue repeated, but seems OK this time. Support still need to look at the issue as I wasn't the only one it seems, reading the forum.
I did write into support but they have closed the ticket saying they can't replicate the issue
We'll look into it.
Thanks Elsa, I'll send you the ticket #Originally Posted by [S8] Elsa
This issue has now been fixed.
If you are still missing any of your dragons, please send an email to support@storm8.com for assistance.
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Well the issue isn't fixed because this happened to me today witch my new cave dragon.
I haven send support a mail about it.
Hopefully I get my cave dragon back.
Gamer-ID eva178
- Game - Castle Story - Level 50
Different issue. Please email support@storm8.com and message me your ticket number.
I have send you a pm with my ticket number
Gamer-ID eva178
- Game - Castle Story - Level 50
Arctic Isles...I just hatched the Penquin dragon and it DISAPPEARED
I am doing the Leader Board event and just finished breeding and hatching the Penquin dragon in the Artic Isles, fed it and was evolving it. When I got the Penquin dragon it moved me to reach milestone 6.5 and got the Puffer dragon in DS leader board event. My PENQUIN disappeared from the evolution temple. I closed out and restarted the game and it is still not there. I worked a long time in trying to breed this. It was 286 flames which I had to keep crafting the flames. PLEASE give me back this dragon. Thank you!
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