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Thread: Arctic Dragon Disappeared / Dragon appears on wrong island

  1. 04-02-16, 01:20 AM #1
    DeeDe99
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    Unhappy Arctic Dragon Disappeared / Dragon appears on wrong island

    Steps to resolve:
    1. Find the duplicate dragon on your main island and place the dragon in Dragon Stable.
    2. Visit the Arctic Isles
    3. Tap the habitat your "copy" dragon used to live.
    4. The game will close.
    5. Restart the app. The "copy" dragon will be gone.



    9-14-16- Edit (KP)

    Quote Originally Posted by kooky panda View Post
    Good news! This has now been fixed!!!
    Bad news! This doesn't apply retroactively.

    For further questions on your account, please submit a ticket through support.storm8.com

    If you see this happening again after today, please let us know.







    I just hatched ****er Whale on the Arctic Isle and fed it to level 3. Hatching ****er Whale took me over the 3,000 points on the Leaderboard and I received Tanuki

    Went back to the main islands, pottered about doing bits and pieces including putting Tanuki on the nest, went back to the Arctic Isle and ****er Whale is no longer there. Just vanished into thin air.

    I have never had this happen before.

    iOS version 9.3, iPad Air 2

    I have force closed the game, restarted the device but have not yet uninstalled/reinstalled. I have also emailed Support.
    Last edited by [S8] Elsa; 01-20-17 at 06:55 PM.
    359/484 unique dragons, 87 Epic (lvl 10 +), Level 178
    1 Diamond (15), 1 Infinity (15), 2 Crusader (13 & 5), 2 Quetzal (11 & 5), 1 Unicorn (10), 2 Gold (10 & 3), 1 Mercury (10), 1 Angel (9), 2 Anubis (10 & 3), Achilles (9)
    10 Champions, 6 Gold Producing, 6 Resource Producers
    3 Prime (Chroma 10, Eternal 10, Arcane 10)
    Arctic Isles 19 Epic, completed

    "The most courageous act is still to think for yourself. Aloud." ~ Coco Chanel
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  2. 04-02-16, 01:55 AM #2
    DeeDe99
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    I have now uninstalled and reinstalled, plus updated the iPad iOS version to 9.3.1

    ****er Whale is still AWOL.
    Last edited by DeeDe99; 04-02-16 at 03:07 AM.
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  3. 04-02-16, 08:44 AM #3
    AliceWinter24
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    The exact same thing happened with my new Cave Dragon today. Must be something in the air, or maybe they're playing hide-and-seek
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  4. 04-02-16, 02:32 PM #4
    kooky panda
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    For missing dragons, please contact support@storm8.com for assistance.
    Need me? Send Me A Private Message

    Note: Due to some personal matters, I will not be on over the weekend.

    Contact Storm8 by filling out this form: support.storm8.
    How to submit Support Request
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  5. 04-03-16, 12:24 PM #5
    juxbert
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    My icicle dragon disappeared a couple of days ago. I've e-mailed support, and hoping they can bring it back.
    I'm really hoping they'll be nice and bring back my icicle��

    Juxbert
    Last edited by kooky panda; 04-03-16 at 01:01 PM. Reason: removed of topic support comments
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  6. 04-03-16, 02:23 PM #6
    snowyhillz
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    Quote Originally Posted by juxbert View Post
    My icicle dragon disappeared a couple of days ago. I've e-mailed support, and hoping they can bring it back.
    I'm really hoping they'll be nice and bring back my icicle��

    Juxbert
    Same thing happened to me, Iv emailed support and waiting ............. And waiting.............
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  7. 04-03-16, 06:30 PM #7
    kooky panda
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    Please continue sending emails to support@storm8.com.

    I have also flagged this over.
    Need me? Send Me A Private Message

    Note: Due to some personal matters, I will not be on over the weekend.

    Contact Storm8 by filling out this form: support.storm8.
    How to submit Support Request
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  8. 04-03-16, 09:38 PM #8
    snowyhillz
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    Quote Originally Posted by kooky panda View Post
    Please continue sending emails to support@storm8.com.

    I have also flagged this over.
    Thanks kooky
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  9. 04-04-16, 11:01 AM #9
    [S8] Elsa
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    Oh no! Our team is looking into this.

    We're sorry about these Dragons misbehaving! #caretakerproblems
    ♥ [send private message]
    ♥ contact support
    ♥ forum rules
    ♥ where did my post go? ask here
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  10. 04-07-16, 05:30 PM #10
    snowyhillz
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    Has anyone got their dragon back?.... Mines still missing
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