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Thread: Gem Refund?

  1. #1
    Host(ess)
    Join Date
    Feb 2015
    Location
    California
    Posts
    27

    Gem Refund?

    Hello there!

    Here is my info:
    1. IPad 2 IOS 9.3.1
    2. Bakery Story version 1.7.7
    3. While browsing through the crates/expansions page, I accidentally selected an expansion option that costed more coins then I currently have. A message popped up saying "You don't have enough coins." so I pressed the "OK" button to get rid of the message. A processing message then popped up and the next thing I know, my gem total had decreased by 100 and I had 2,400,00 more coins!

    I do not need to have 2,400,00 extra coins, I'm happy to lose those coins in exchange for my 100 gems which I spent so much time collecting. Could someone please assist me in fixing this mistake? I would be so grateful! My Storm8 ID is blueangel54321.

  2. #2
    Executive Chef
    Join Date
    Dec 2012
    Posts
    2,420
    Please write into support@storm8.com for loss of Gems. One of our agents will be able to assist you.

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