Event Spin to Win Not Working

[dragonspearls]

I've checked the wheel every time I've gone into the game since the event started and it won't let me spin. I play hourly 90% of the time, 14 to 15 hours a day. Hope someone can help because I feel very *****ed. I'm on Android and have the Birthday Bash version.

EDIT: It's happening on both my tablet and my phone.

1) Storm8 ID: dragonspearls
2) device type: Samsung Galaxy Note /
3) device OS: Android 4.1.2

1) Storm8 ID: guenyvhar
2) device type: Samsung Smartphone SM-G900A
3) device OS: Android 5.1.1

[[S8] Elsa]

When you open the icon to spin the wheel, you'll need to tap on the cover screen to access the wheel and then you can spin. If there's no timer counting down, your spin should be available.

[dragonspearls]

Thanks, but the cover screen should say to tap it. Never in the 2 years I've been playing have we had to tap a cover screen to pin a wheel. I'm not happy at having wasted 2 days worth of spins because of this nonsense.