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Thread: Factory Reset

  1. #1
    Rhino Keeper
    Join Date
    Jun 2012
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    Factory Reset

    I need to do a factory reset on my tablet. Will I lose my game progress if I do? I have had to uninstall and reinstall the game and didn't lose progress, but haven't done a factory reset.

  2. #2
    Executive Chef FrozenTurtle's Avatar
    Join Date
    Feb 2012
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    4,249
    Factory resetting your device may reset the unique identifier on your device. If this happens, please email support!@storm8.com and they can help you recover your account.

  3. #3
    Rhino Keeper
    Join Date
    Jun 2012
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    145
    If I lose progress, they can for sure get my account back? I know for regular Bakery Story I have an ID, and it's easy to recover. For this game there isn't one.

  4. #4
    Senior Moderator kooky panda's Avatar
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    Mar 2011
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    When you use the login system with Bakery story, all games under that same storm ID will also be recovered.
    Need me? Send Me A Private Message

    Note: Due to some personal matters, I will not be on over the weekend.

    Contact Storm8 by filling out this form: support.storm8.
    How to submit Support Request

  5. #5
    Rhino Keeper
    Join Date
    Jun 2012
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    145
    Quote Originally Posted by kooky panda View Post
    When you use the login system with Bakery story, all games under that same storm ID will also be recovered.
    Right. I'm just concerned for Bakery Story 2, there is no storm ID. So if I do a factory reset, can they recovery my account? I'll have to email support to see if they can.

  6. #6
    Senior Moderator kooky panda's Avatar
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    Quote Originally Posted by cartoc6 View Post
    Right. I'm just concerned for Bakery Story 2, there is no storm ID. So if I do a factory reset, can they recovery my account? I'll have to email support to see if they can.
    If you downloaded BS2 on the same device as Bakery story, then it will automatically get the same storm ID.
    Need me? Send Me A Private Message

    Note: Due to some personal matters, I will not be on over the weekend.

    Contact Storm8 by filling out this form: support.storm8.
    How to submit Support Request

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