Problem with game constantly "loading"

[[S8] Elsa]

Also having the same problem, and even wasted 50 gems to skip the waiting period before getting chapter 5 goals to see if that would help. This is obviously not a player issue - how about a moderator comment to acknowledge it's a Storm8 issue, and to let us know it's being addressed? Thanks!

Please email support@storm8.com and send me a pm with your ticket number.

[kschlag]

Wow! I didn't expect a fix so quickly. Y'all are awesome!

[PrincessCelestian]

Problem seems to be solved for me. I guess that we won't be able to continue making white die and boards until chapter 5 is complete? Any chance of a really good bundle popping up for purchase with a lot of energy? The last few have been a bit **** and tons of energy is needed for these goals. Much appreciated.

[jalepegno]

I have same problem as pandahd1107. I did a whole restore and reinstall and got help from tech thinking it was on this side. Tech looked into your website generally and told me it is a glitch on your end. Please fix asap.

[jalepegno]

I also am sitting waiting on lvl 7 and purchased specifically for event. Hope you can help

[jalepegno]

I already posted but on diff page. Same issue.

[kooky panda]

Since the update was released today, I'll collect from the hatchery and stable and move on to collect from another building, my game says "loading" and it reverts back to collecting from the hatchery and stables again & again, and again.

I'm using game version 1.4.3 and IOS version 9.2.1

The above issue has been fixed. Please try restarting your game if you are still crashing when collecting from these buildings.