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Thread: Processing......

  1. #1
    Rhino Keeper
    Join Date
    Feb 2014
    Posts
    170

    Processing......

    Everytime I go into Restaurant Story Iit says Processing and has a circle that goes round and round and never lets me play. I have to delete the game and download it again, then it works. This started yesterday. Anyone else experiencing this?

  2. #2
    The Honorable Panda
    Join Date
    Mar 2011
    Location
    S8 FORUM
    Posts
    51,964
    Moving to the bug forum.

    Please try deleting and re downloading the game.
    Need me? Send Me A Private Message

    Note: Due to some personal matters, I will not be on over the weekend.

    Contact Storm8 by filling out this form: support.storm8.
    How to submit Support Request

  3. #3
    Rhino Keeper
    Join Date
    Feb 2014
    Posts
    170
    That is what I keep having to do in order to play

  4. #4
    Executive Chef
    Join Date
    Nov 2013
    Location
    Land of Oz
    Posts
    1,579
    Hey KookyPanda,
    I'm having the same problem. Everytime I go into RS it does the same thing except when I completely close down the app. I then click back on the app and it's OK for the time being. If I leave the app the next time I return to it I get the processing problem. I've tried all the usual recommended solutions and none of them solve this nagging problem.
    Currently NOT ADDING NBRS SO PLZ DO NOT SEND INVITE
    Thanks,
    Elainecarrel

  5. #5
    The Honorable Panda
    Join Date
    Mar 2011
    Location
    S8 FORUM
    Posts
    51,964
    The best thing to do if after you are finished playing go ahead and close out the game, that way when you come back to play, your game will be fresh.

    See if that helps.
    Need me? Send Me A Private Message

    Note: Due to some personal matters, I will not be on over the weekend.

    Contact Storm8 by filling out this form: support.storm8.
    How to submit Support Request

  6. #6
    Rhino Keeper
    Join Date
    Oct 2012
    Posts
    389
    I am having the same problem....
    1. Processing with round circle for ages; and
    2. My game lost, am a level 99 player. Cannot login, feature gone. Tried using facebook to login, failed.

    Storm 8 is driving players crazy with its update.

  7. #7
    Grand Emperor
    Join Date
    Jun 2014
    Posts
    24,670
    Sorry about this. I have reported this over. Thanks for your feedback.

  8. #8
    Can anyone provide us more details about what is happening? Are you playing on multiple devices? Force closing in-between play sessions? Any specific steps before this issue appears?
    Storm8 Staff - [S8] Walt

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  9. #9
    Quote Originally Posted by [S8] Walt View Post
    Can anyone provide us more details about what is happening? Are you playing on multiple devices? Force closing in-between play sessions? Any specific steps before this issue appears?
    I am having the same problem for almost a week now. Have to either re-install the game or re-start my I pad every time it does this. Getting very frustrating. No body seems to be working on this. Very unhappy. I am an old player of RS ( 5 + years )

  10. #10
    Grand Emperor
    Join Date
    Jun 2014
    Posts
    24,670
    Quote Originally Posted by endupus View Post
    I am having the same problem for almost a week now. Have to either re-install the game or re-start my I pad every time it does this. Getting very frustrating. No body seems to be working on this. Very unhappy. I am an old player of RS ( 5 + years )
    Are you able to provide the team with more details and answers to the questions asked by Walt? This will help the team for the investigation. Thanks for your feedback.

    Quote Originally Posted by [S8] Walt View Post
    Can anyone provide us more details about what is happening? Are you playing on multiple devices? Force closing in-between play sessions? Any specific steps before this issue appears?

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