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Thread: Didn't receive my Arbiter Dragon

  1. #1
    Rhino Keeper
    Join Date
    Jan 2015
    Posts
    105

    Didn't receive my Arbiter Dragon

    Hi, I just finished the Tales and got the pop-up saying I got the Arbiter Dragon forever, but he isn't in my storage. I closed and reopened the game, and he's still missing

  2. #2
    Rhino Keeper
    Join Date
    Jan 2015
    Posts
    105
    Can it be because I already have 80 dragon in storage, and I have no more room?

  3. #3
    Same thing happened to me - no Arbiter Dragon

  4. #4
    Rhino Keeper
    Join Date
    Jan 2015
    Posts
    105
    Here is the capture when I won the dragon:


  5. #5
    The Honorable Panda
    Join Date
    Mar 2011
    Location
    S8 FORUM
    Posts
    51,963
    Please try closing out and reopening your game.
    If he is still missing, please send an email to support@storm8.com for assistance is locating this dragon.
    Need me? Send Me A Private Message

    Note: Due to some personal matters, I will not be on over the weekend.

    Contact Storm8 by filling out this form: support.storm8.
    How to submit Support Request

  6. #6
    No dragon after completed the tale. Help??????

  7. #7
    Fashion Designer
    Join Date
    Jul 2011
    Location
    Australia
    Posts
    750
    Same problem here, if we all send emails TL are going to be swamped and it'll take forever to check every account

  8. #8
    The Honorable Panda
    Join Date
    Mar 2011
    Location
    S8 FORUM
    Posts
    51,963
    Guys, please send in your email to support .

    I believe this is an issue that is only happening to some accounts so these accounts will have to be fixed manually by a support agent.
    Need me? Send Me A Private Message

    Note: Due to some personal matters, I will not be on over the weekend.

    Contact Storm8 by filling out this form: support.storm8.
    How to submit Support Request

  9. #9
    Rhino Keeper
    Join Date
    Jan 2015
    Posts
    105
    Quote Originally Posted by kooky panda View Post
    Guys, please send in your email to support .

    I believe this is an issue that is only happening to some accounts so these accounts will have to be fixed manually by a support agent.
    Kooky, I have to post my ticket number here or is not necessary?

  10. #10
    The Honorable Panda
    Join Date
    Mar 2011
    Location
    S8 FORUM
    Posts
    51,963
    Quote Originally Posted by RocioBM View Post
    Kooky, I have to post my ticket number here or is not necessary?
    At this time, I do not need the support ticket numbers.
    Need me? Send Me A Private Message

    Note: Due to some personal matters, I will not be on over the weekend.

    Contact Storm8 by filling out this form: support.storm8.
    How to submit Support Request

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