Originally Posted by
lynniefish
Well, I just discovered that my android device is also reset to level one. No amount of deleting and reinstalling helps...even tried several old versions of the game. I cannot access my account. So many reasons to use different devices...wifi, battery life, convenience, being able to actually see the screen, and so on. If we are not allowed to access our game on different devices, I'm done.
(I have contacted tech support. My most recent experience with them, just a couple of weeks ago, was ridiculously tedious and completely unsatisfactory. Not holding out much hope for this one.)