Given that there seem to be multiple threads and posts popping up in the aftermath of the most recent iOS app update I thought it a good idea to create a centralised thread. Remember everyone that you are best to post your device details when providing your own experiences!
I mainly play on an iPad Mini 2 with iOS 9.2 (not 9.2.1 which is the most recent)
My personal issues are twofold:
- Prior to downloading the app update loading the game would result in a level 1 starter game appearing. The account login function would not allow me to log into my main account - the Storm8 ID and password were recognised, but the level 1 starter game was just reloaded instead. Intriguingly the same does not apply with my secondary account, which could be logged into without any problems.
- After downloading the app update the same situation persists upon opening the game (level 1 starter game appears) but now the account login function is gone altogether! Is it being replaced by the Facebook / Game Center storage features mentioned in the app update description?
What makes this all the more confusing is that there are absolutely no problems accessing my main account on my iPhone 6s (also iOS 9.2).
I realise that emailing support is the standard thing to do when you have problems, but from what I've seen it appears that many players may be having similar issues with the latest app update, so perhaps it is easier for the game's developers to deal with the issues through a thread like this, much like with the infamous version 1.7.6?
Anyway, feel free to add your own experiences and hopefully something can be done sooner rather than later...