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Thread: Having a weird issue with my game.

  1. #1
    New Resident
    Join Date
    Jan 2016
    Posts
    2

    Having a weird issue with my game.

    For about two days now my game doesn't want to run in the background, (I never fully close the game out, just I've had the same food on my counters since Tuesday because for some reason I'm not getting customers while the game isn't pulled up. I can't do requests or to go orders since they are full.

    Is there anything I can do to fix this?
    If I uninstall and reinstall will I lose my data?

  2. #2
    Fashion Designer
    Join Date
    Apr 2015
    Posts
    584
    You should always force close your game to avoid sync errors. I know it can be annoying to reload, but it prevents bugs like this from happening. You can uninstall and reinstall without losing your account and data, so you can try that.

  3. #3
    The Honorable Panda
    Join Date
    Mar 2011
    Location
    S8 FORUM
    Posts
    51,961
    What Cammo said!
    Need me? Send Me A Private Message

    Note: Due to some personal matters, I will not be on over the weekend.

    Contact Storm8 by filling out this form: support.storm8.
    How to submit Support Request

  4. #4
    Rhino Keeper
    Join Date
    May 2014
    Posts
    174
    Does anyone have a problem replacing the first to go order in their game? I keep pressing the replace button and nothing happens! It's dangerously close to the gem button and I'm wondering if this is another gem trap! I'm so frustrated!

  5. #5
    The Honorable Panda
    Join Date
    Mar 2011
    Location
    S8 FORUM
    Posts
    51,961
    Quote Originally Posted by alexsjusa View Post
    Does anyone have a problem replacing the first to go order in their game? I keep pressing the replace button and nothing happens! It's dangerously close to the gem button and I'm wondering if this is another gem trap! I'm so frustrated!
    Try restarting your game to see this helps.
    Need me? Send Me A Private Message

    Note: Due to some personal matters, I will not be on over the weekend.

    Contact Storm8 by filling out this form: support.storm8.
    How to submit Support Request

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