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Thread: Lost all progress after update

  1. #11
    The Honorable Panda
    Join Date
    Mar 2011
    Location
    S8 FORUM
    Posts
    51,961
    Quote Originally Posted by Mickey7411 View Post
    I've never connected to Facebook. Does that mean I'm out of luck? This is crazy, I've lost everything ... and Support still hasn't responded to me.
    Try connecting back to the game center

    To log back into Game Center, please follow these instructions on your device:

    1. Device Settings (little silver cog icon on your device)
    2. scroll all the way down to Game Center
    3. tap Game Center and login where it says Apple ID.
    4. Restart Hungry Babies
    Need me? Send Me A Private Message

    Note: Due to some personal matters, I will not be on over the weekend.

    Contact Storm8 by filling out this form: support.storm8.
    How to submit Support Request

  2. #12
    Farm Supplier
    Join Date
    Jun 2015
    Posts
    70
    I waited 24 hours to open a new world (about level 400), beat the first level, and as it was loading the next, the word "processing" appeared. When that went away, I was back on level 1. I have no Facebook account and Game Center hasn't worked since I upgraded my iPad's operating system. Is there any way to regain my place?

  3. #13
    Executive Chef
    Join Date
    Dec 2012
    Posts
    2,420
    Quote Originally Posted by XmasCraft View Post
    I waited 24 hours to open a new world (about level 400), beat the first level, and as it was loading the next, the word "processing" appeared. When that went away, I was back on level 1. I have no Facebook account and Game Center hasn't worked since I upgraded my iPad's operating system. Is there any way to regain my place?
    Contact support@storm8.com. One of our agents will be able to assist you.

  4. #14
    Farm Supplier
    Join Date
    Jun 2015
    Posts
    70
    Sent email, thank you

  5. #15
    New Resident
    Join Date
    Jul 2016
    Posts
    5
    I have had the same issue. Reported without any contact in response months ago. Would like the Money I spent on boosts back as I am pm back at level one. Appalling customer service and a rip off.

  6. #16
    New Resident
    Join Date
    Jul 2016
    Posts
    5
    I have written twice months ago and am waiting for a reponse

  7. #17
    Executive Chef
    Join Date
    Dec 2012
    Posts
    2,420
    Quote Originally Posted by itsjs12 View Post
    I have written twice months ago and am waiting for a reponse
    Hey there! If you connect through your Game Center, you should be able to access the Hungry Babies account that you have more progress on. Let us know if you are still unable to.

  8. #18
    New Resident
    Join Date
    Jul 2016
    Posts
    5
    Thanks for getting back to me. I can see my progress in game centre but don't seem able to get to the game. It still takes me to level 1. How do I login via game centre and go direct to game. Thanks julie

  9. #19
    Executive Chef
    Join Date
    Dec 2012
    Posts
    2,420
    Hmm that's odd. Please try logging back into Game Center and then play through the first level. You should be able to get back into your original level. Please let us know if that helps!

  10. #20
    New Resident
    Join Date
    Jul 2016
    Posts
    5
    Thank you! That worked. I finished level 1 and it resynched so have progress back. Great, thanks for your help.

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