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Thread: Disappearing goals!

  1. #1
    Executive Chef
    Join Date
    Jul 2013
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    1,205

    Disappearing goals!

    This game is so glitchy :/

    My other thread was locked so I can't reply to it.

    On my iPad i had exactly the same thing happen as before (see other thread). The gems were returned on my phone without me emailing. But now it has happened on my iPad AND the goals have disappeared. Please fix it. I made the thread because you guys need to be aware of all the glitches. I can barely play without something going wrong.
    I am not looking for new neighbours in Restaurant or Bakery Story. Please do not send invites.

  2. #2
    The Honorable Panda
    Join Date
    Mar 2011
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    S8 FORUM
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    Have you tried restarting your game to see if the goals return?
    Need me? Send Me A Private Message

    Note: Due to some personal matters, I will not be on over the weekend.

    Contact Storm8 by filling out this form: support.storm8.
    How to submit Support Request

  3. #3
    Rhino Keeper
    Join Date
    Jan 2012
    Posts
    107
    Quote Originally Posted by kooky panda View Post
    Have you tried restarting your game to see if the goals return?
    As with other threads I have posted to, restarting and reinstalling the game does not work. I am having the same issue as many other users here, the OP here and others in related threads. There are also numerous reviews on the play store that say the same thing. Why isn't anyone doing anything about this? Clearly the option of restarting or reinstalling is NOT working.

  4. #4
    Executive Chef FrozenTurtle's Avatar
    Join Date
    Feb 2012
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    4,248
    Quote Originally Posted by BellasHouse1 View Post
    As with other threads I have posted to, restarting and reinstalling the game does not work. I am having the same issue as many other users here, the OP here and others in related threads. There are also numerous reviews on the play store that say the same thing. Why isn't anyone doing anything about this? Clearly the option of restarting or reinstalling is NOT working.
    Can you let me know what Storm8 ID is on your iPad that is experiencing the issue?

  5. #5
    My gems have just disappeared! I earned 14 by installing hungry babies, and l just logged in again ans and they have gone. It also happened with the gems l had left yesterday. I so had it with this game.

  6. #6
    The Honorable Panda
    Join Date
    Mar 2011
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    Quote Originally Posted by Citygirl_xx View Post
    My gems have just disappeared! I earned 14 by installing hungry babies, and l just logged in again ans and they have gone. It also happened with the gems l had left yesterday. I so had it with this game.
    I am sorry this happened! Please send an email to support@storm8.com so an agent can check your game.
    Need me? Send Me A Private Message

    Note: Due to some personal matters, I will not be on over the weekend.

    Contact Storm8 by filling out this form: support.storm8.
    How to submit Support Request

  7. #7
    Executive Chef
    Join Date
    Jul 2013
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    1,205
    I'm not sure whether to post here or to make a new thread but exactly the same thing just happened in FFS. I had a goal to get to level 17 in RS2. I did. I was asked to visit a community forest. I did. I was given 15 gems, took a screenshot and then they disappeared.

    I hope I didn't spend days cooking French toast for nothing!
    I am not looking for new neighbours in Restaurant or Bakery Story. Please do not send invites.

  8. #8
    Executive Chef
    Join Date
    Jul 2013
    Posts
    1,205
    Also .... sorry Kooky - you know how I feel about emailing 'support'. I won't do it. This is a problem in multiple games now and emailing then is just a band aid. They need to fix the problem, not patch it up.
    I am not looking for new neighbours in Restaurant or Bakery Story. Please do not send invites.

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