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Thread: Videos for gems fail to load

  1. #1

    Videos for gems fail to load

    This just started happening several hours ago. Also in RS and BS. Is anyone else having this problem?

  2. #2
    Farm Supplier
    Join Date
    Aug 2015
    Posts
    51
    They've never worked for me.

  3. #3
    The Honorable Panda
    Join Date
    Mar 2011
    Location
    S8 FORUM
    Posts
    51,962
    Quote Originally Posted by Jynxter View Post
    This just started happening several hours ago. Also in RS and BS. Is anyone else having this problem?
    Please send an email to support@storm8.com so an agent can check your game.
    Need me? Send Me A Private Message

    Note: Due to some personal matters, I will not be on over the weekend.

    Contact Storm8 by filling out this form: support.storm8.
    How to submit Support Request

  4. #4
    Executive Chef FrozenTurtle's Avatar
    Join Date
    Feb 2012
    Posts
    4,248
    I noticed that you've recently logged in on an android device. Please note, android doesn't have this feature currently. If you are experiencing issues with this on your iOS device, please let me know.

  5. #5
    I did try to play on android but found out it doesn't work. The videos are now loading in RS2 and BS but not RS. I will email support about it. Thx.

  6. #6
    Executive Chef
    Join Date
    Apr 2013
    Posts
    1,188
    Mine don't work either. Worked for the first two days but not today.
    Main id: squinn1981

  7. #7
    The Honorable Panda
    Join Date
    Mar 2011
    Location
    S8 FORUM
    Posts
    51,962
    Try restarting you game. If you still have issues, please email support@storm8.com .
    Need me? Send Me A Private Message

    Note: Due to some personal matters, I will not be on over the weekend.

    Contact Storm8 by filling out this form: support.storm8.
    How to submit Support Request

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