That's what I'm doing :-)Originally Posted by rynetory2
Sorry it is outside my authority to answer this. However your screen shot is very useful for the investigation. The support agents and CMs are very helpful, I am sure they will do whatever they can to assist you.
I would just keep collecting in the mean time if I were in your shoes. Dont give up.
I hope it won't mess up with the previous results.
Best wishes and my warmest gratitude for your assistance!
ellaalice
My pleasure. Again, I'm sorry this happened. I really hope you'll get your reindeer eventually. Good luck.
Thanks for reporting this! I'll have someone check out your ticket and help you out.
Everything works fine right now!
The Support replied, [removed support email]
I followed the instructions and now I have all the gifts, the old ones, and those I had managed to obtain today.
Thank you for your really swift action: rynetory2, FrozenTurtle, and the group of TL/S8 engineers :-) You are great!
Last edited by kooky panda; 12-14-15 at 02:11 PM. Reason: removed support email/agents name
Glad to hear it's been fixed!
Posting Permissions
