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Thread: [Bug] [iOS: 9.1] Free Gems offer no longer displaying

  1. #1
    New Resident
    Join Date
    Dec 2015
    Posts
    1

    [Bug] [iOS: 9.1] Free Gems offer no longer displaying

    Hello! My girlfriend's bakery no longer receives the offer to watch 10 short ads per day for 1 gem each. This began about a week ago which is about 70 gems she has missed out on.

    Storm8 ID: ginamarisa1
    Bakery Story Version: 1.7.7
    iOS: 9.1

    We have tried doing phone soft resets, hard resets, and entirely deleting/re-installing Bakery Story from her device - nothing has fixed it yet!

    I currently play Bakery Story on a device that runs the same iOS version and the same Bakery Story version and I still have access to these 10 ads (and therefore 10 gems) a day.

    As you can imagine she is quite unhappy that she is no longer getting the prompt for free gems while I continue to get them!

    If anyone can give me any information on this I would really appreciate it! It stinks that she got accustomed to a certain number of gems every day and then all of a sudden no longer gets any!

    Thanks for reading and happy Monday!

  2. #2
    The Honorable Panda
    Join Date
    Mar 2011
    Location
    S8 FORUM
    Posts
    51,963
    Since she had the offer, then it disappeared, please have her send an email to support@storm8.com so an agent can check her game.
    Need me? Send Me A Private Message

    Note: Due to some personal matters, I will not be on over the weekend.

    Contact Storm8 by filling out this form: support.storm8.
    How to submit Support Request

  3. #3
    Host(ess)
    Join Date
    Aug 2014
    Posts
    14
    Quote Originally Posted by mrskyz View Post
    Hello! My girlfriend's bakery no longer receives the offer to watch 10 short ads per day for 1 gem each. This began about a week ago which is about 70 gems she has missed out on.

    Storm8 ID: ginamarisa1
    Bakery Story Version: 1.7.7
    iOS: 9.1

    We have tried doing phone soft resets, hard resets, and entirely deleting/re-installing Bakery Story from her device - nothing has fixed it yet!

    I currently play Bakery Story on a device that runs the same iOS version and the same Bakery Story version and I still have access to these 10 ads (and therefore 10 gems) a day.

    As you can imagine she is quite unhappy that she is no longer getting the prompt for free gems while I continue to get them!

    If anyone can give me any information on this I would really appreciate it! It stinks that she got accustomed to a certain number of gems every day and then all of a sudden no longer gets any!

    Thanks for reading and happy Monday!
    WOW 10 gems per day?! I've never gotten more than 3/day, though I know some folks get none.

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