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Thread: Lost al my levels ... !!!

  1. #1
    New Resident
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    Dec 2015
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    Lost al my levels ... !!!

    Hi,

    My tablet crashed and not I've seem to have lost all my levels ... and when I play on my phone the game doesn't synchronise can someone please explain or enlighten me ?!?!

    Thnx Diny

  2. #2
    Community Manager PikaSquirrel's Avatar
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    Please write to support@storm8.com so a support agent can help you locate your original account and help you with the transfer.
    Storm8 Staff - PikaSquirrel
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  3. #3
    Hi did you get sorted? As i just posted in relation to losing levels after changing handsets...

    [removed support communication] Now i have done all of this and no joy.

    CAN ANYONE PLEASE PLEASE HELP ME SOME WAY OR ANOTHER TO GET BACK TO WHERE I WAS - as I spent alot of patience, and time to complete some difficult levels that took alot of work to complete - as those players who are at my level may understand!!

    Thank you

    Bernadette
    Last edited by SpiritWind00; 04-12-16 at 11:48 PM. Reason: Removed support info...

  4. #4
    Volunteer Moderator SpiritWind00's Avatar
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    Quote Originally Posted by tigerlilymaedevoy View Post
    Hi did you get sorted? As i just posted in relation to losing levels after changing handsets...

    [removed support communication] Now i have done all of this and no joy.

    CAN ANYONE PLEASE PLEASE HELP ME SOME WAY OR ANOTHER TO GET BACK TO WHERE I WAS - as I spent alot of patience, and time to complete some difficult levels that took alot of work to complete - as those players who are at my level may understand!!

    Thank you

    Bernadette
    In addition to my PM, try this (again) too...
    Quote Originally Posted by SparklyOctopus View Post
    Sorry to hear that. Could you try logging into Facebook by using your device Settings and then trying to reconnect? Please let me know if that helps!

  5. #5
    Volunteer Moderator SpiritWind00's Avatar
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    I saw your new post, but I had to remove it as posting communications with support isn't allowed. Keep working with support and your assigned agent. Sorry it's taking so long...

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