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Thread: Expansion won't open - post here if you're having issues... SW

  1. #71
    Rhino Keeper
    Join Date
    Jan 2013
    Posts
    319
    Quote Originally Posted by PikaSquirrel View Post
    You should be able to expand to that area now. Your resources used for this expansion is not lost, so after force closing you should see a green check mark indicating your expansion is ready.

    If anyone else is still experiencing issues with unavailable expansions, please let us know. Thanks!
    Yay! As soon as I went into the game and pressed 'expand' it appeared with the green arrow. Thanks for sorting it out

  2. #72
    Fashion Designer
    Join Date
    Jun 2013
    Posts
    651
    It just happened to me. thought it was safe and expanded to the area at the bottom of my kingdom. Green check appeared, I clicked on it and the trees cleared. while I was looking at what to clear, the game reset, the area closed up and now doesn't even show as a possibility to expand. I have force quit and that didn't help. Resources are gone.

    Space was J11
    Last edited by DeeDeeBird70; 01-27-16 at 10:47 AM. Reason: Space number added

  3. #73
    The Honorable Panda
    Join Date
    Mar 2011
    Location
    S8 FORUM
    Posts
    51,961
    Quote Originally Posted by DeeDeeBird70 View Post
    It just happened to me. thought it was safe and expanded to the area at the bottom of my kingdom. Green check appeared, I clicked on it and the trees cleared. while I was looking at what to clear, the game reset, the area closed up and now doesn't even show as a possibility to expand. I have force quit and that didn't help. Resources are gone.
    I will flag this over!
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    Note: Due to some personal matters, I will not be on over the weekend.

    Contact Storm8 by filling out this form: support.storm8.
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  4. #74
    Fashion Designer
    Join Date
    Jun 2013
    Posts
    651
    thanks, Kooky. Ticket #[] tried to send another pm and was logged out, even though logged in here.
    Last edited by kooky panda; 01-27-16 at 11:28 AM. Reason: removed support ticket number-privacy

  5. #75
    The Honorable Panda
    Join Date
    Mar 2011
    Location
    S8 FORUM
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    51,961
    Quote Originally Posted by DeeDeeBird70 View Post
    thanks, Kooky. Ticket #[] tried to send another pm and was logged out, even though logged in here.
    Great! I have added your ticket number to the report.
    Need me? Send Me A Private Message

    Note: Due to some personal matters, I will not be on over the weekend.

    Contact Storm8 by filling out this form: support.storm8.
    How to submit Support Request

  6. #76
    Fashion Designer
    Join Date
    Jun 2013
    Posts
    651
    Quote Originally Posted by kooky panda View Post
    Great! I have added your ticket number to the report.
    Thanks again, Kooky. the matter was resolved this afternoon. Expansion sign was back next to the area. Green check was there when I clicked on that, and now the expansion is complete.

  7. #77
    Community Manager PikaSquirrel's Avatar
    Join Date
    Sep 2012
    Posts
    4,284
    Quote Originally Posted by DeeDeeBird70 View Post
    Thanks again, Kooky. the matter was resolved this afternoon. Expansion sign was back next to the area. Green check was there when I clicked on that, and now the expansion is complete.
    Glad to hear! Please let us know if anyone else is experiencing this issue, thanks!
    Storm8 Staff - PikaSquirrel
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