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Thread: Stuck on a loading screen!

  1. #21
    Quote Originally Posted by Davdel52 View Post
    I have completed level 426
    The next stage is a Lucien stage, but is refuses to load.
    Gives message "Loading" but nothing happens.
    I can play any previous level with no problem.

    I am using an iPad 2
    Latest op system installed.
    No updates for Diamond Quest waiting to be installed.

    Please help, I cannot progress.
    Thank you
    Just an update in case anyone is looking at this for me.
    I tried deleting and re-installing the app but that made no difference.
    Still will not load at that level of the game.

  2. #22
    Grand Emperor
    Join Date
    Jun 2014
    Posts
    24,667
    Quote Originally Posted by Davdel52 View Post
    Just an update in case anyone is looking at this for me.
    I tried deleting and re-installing the app but that made no difference.
    Still will not load at that level of the game.
    Sorry about that. Perhaps you would like to try this member's suggestion in the mean time? I have reported this. Thanks.

    Quote Originally Posted by mammoduck View Post
    I found that if I re-played level 426 with one life, the gate would load correctly. I got lucky enough to beat it it on the fourth life by doing it this way. I too lost over 15 lives before trying this strategy
    Merged thread.

  3. #23

    Angry Game keeps loading and doesn't open

    When Diamond Quest loads it won't open, just stays on loading screen. When I X out to retry I lose a turn. Have lost multiple turns, please fix....

  4. #24
    The Honorable Panda
    Join Date
    Mar 2011
    Location
    S8 FORUM
    Posts
    51,961
    Quote Originally Posted by jennylaine77 View Post
    When Diamond Quest loads it won't open, just stays on loading screen. When I X out to retry I lose a turn. Have lost multiple turns, please fix....
    What level are you currently on?

    (merged threads)
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  5. #25
    New Resident
    Join Date
    May 2014
    Posts
    9
    It's now April. I have this problem as well. What do we need to do to have S8 fix this?

  6. #26
    Storm8 Staff Meowmeowbeans's Avatar
    Join Date
    Mar 2014
    Posts
    1,193
    I'm sorry to hear about these issues with Diamond Quest! If you have not yet tried, please try deleting and re-installing the game to resolve the issue. This won't affect your progress, as it's saved on our servers.

    If you are still experiencing an issue, please feel free to submit a ticket to Support@Storm8.com and you can send me a PM with the ticket number you receive. Sorry again for any inconvenience!
    Storm8 Staff - MeowMeowBeans

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  7. #27
    New Resident
    Join Date
    Jun 2016
    Posts
    1
    I am having the same issue for last 2 days have wasted all my energy. I tried fighting level before and won it still gets stuck

  8. #28
    Rhino Keeper
    Join Date
    Nov 2012
    Posts
    132
    Deleted the app and now can't reinstall. Will send a ticket. sorry, I'd is jacksusa.

  9. #29
    Rhino Keeper
    Join Date
    Nov 2012
    Posts
    132
    Quote Originally Posted by jacksusa View Post
    Deleted the app and now can't reinstall. Will send a ticket. sorry, I'd is jacksusa.
    Never mind, right after I sent the ticket, the app reinstalled and everything seems fine. Just lost a few energy, but no big deal.
    Last edited by jacksusa; 06-30-16 at 08:24 PM.

  10. #30
    Same here on the Lucien gate after level 426

    Have deleted and re-installed

    Deleted, restarted iPhone both warm and cold restarts, installed again and same issue

    Not happy at losing lives unnecessarily

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