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Thread: Stuck on a loading screen!

  1. #11
    Executive Chef
    Join Date
    Apr 2013
    Posts
    1,754
    Same thing is happening to me, too at the same place... On Lucien.

    Quote Originally Posted by gavmcgetrick View Post
    On the lucien gate after level 426 I get a loading screen after selecting pals, but don't load up the level.

    I have closed the app.

    I have restarted iPad, (holding both lock and home)

    Uninstalled and reinstalled.

    Still stuck on a loading screen.


    Other levels load fine.

    Help!!
    Kingdom names are "Zephyrwind" and "Your Prince".

  2. #12
    Executive Chef
    Join Date
    Apr 2013
    Posts
    1,754
    I'm having trouble with jewel mania also. I have 2 devices and I'm beginning to think this is related to the "cloud". It appears my jewel mania accounts merged into one game which is very frustrating! The FAQ says not to have both devices open at one time but that was not always a problem before. There was no warning outside the FAQ that it now presents a problem.
    Kingdom names are "Zephyrwind" and "Your Prince".

  3. #13
    I just updated the app, and it still isn't fixed as of 12/26/15.

  4. #14
    New Resident
    Join Date
    Dec 2015
    Posts
    1
    Same here, lost a full 5 energies to the crash hangs

  5. #15
    Executive Chef
    Join Date
    Apr 2013
    Posts
    1,754
    I finally got in once and got lucky enough to beat it. But there were plenty of times I used all 5 energy just trying to get it to fully load to no avail.
    Kingdom names are "Zephyrwind" and "Your Prince".

  6. #16
    New Resident
    Join Date
    May 2013
    Posts
    6

    Red face

    I found that if I re-played level 426 with one life, the gate would load correctly. I got lucky enough to beat it it on the fourth life by doing it this way. I too lost over 15 lives before trying this strategy

  7. #17
    Me too I keep losing lives. This needs to be fixed since you only get 5 lives... Anyone get a response?

  8. #18
    I reached out to them and they did reply they said they would look into it. Since I didn't have this game on my iPhone only my iPad... I downloaded it and I could play and beat the Lucien level.

  9. #19
    Host(ess)
    Join Date
    Dec 2014
    Posts
    24
    Quote Originally Posted by redlemons1956 View Post
    I reached out to them and they did reply they said they would look into it. Since I didn't have this game on my iPhone only my iPad... I downloaded it and I could play and beat the Lucien level.

    im dealing with the same mess for 5 days now .. i cant find the right set up to beat it , but i am lucky if i can even start it up once every few hours ..

  10. #20

    Need Help - Game failing to Load on Lucien Stage following level 426

    I have completed level 426
    The next stage is a Lucien stage, but is refuses to load.
    Gives message "Loading" but nothing happens.
    I can play any previous level with no problem.

    I am using an iPad 2
    Latest op system installed.
    No updates for Diamond Quest waiting to be installed.

    Please help, I cannot progress.
    Thank you

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