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Thread: Jasper in Bubbly Beach dosen't load.

  1. #1
    Rhino Keeper
    Join Date
    Oct 2012
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    Sweden
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    Jasper in Bubbly Beach dosen't load.

    Hi.
    I finished Bubbly Beach a few days ago and when I try to play the Jasper stage it's loading for a couple of minutes until the game crashes. I've force closed the game and even reinstalled it, but I still can't play the jasper stage. This is really frustrating since I lose a life each time. There's no problem with the other stages. I'm playing om an iPad air with ios 9.1.

  2. #2
    The Honorable Panda
    Join Date
    Mar 2011
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    Please send an email to support@storm8.com for assistance.
    Need me? Send Me A Private Message

    Note: Due to some personal matters, I will not be on over the weekend.

    Contact Storm8 by filling out this form: support.storm8.
    How to submit Support Request

  3. #3
    Rhino Keeper
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    Quote Originally Posted by kooky panda View Post
    Please send an email to support@storm8.com for assistance.
    Why do you even have a bugs & issues forum if we can't use it?

  4. #4
    Having the same problem.. Sent a message but still no fix. It's extremely frustrating!

  5. #5
    The Honorable Panda
    Join Date
    Mar 2011
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    Quote Originally Posted by Tossa747 View Post
    Why do you even have a bugs & issues forum if we can't use it?
    Sometimes the forum can help resolve issues, and sometimes someone has to physically look into to your game for the fix.

    If you game needs to be checked, we send you to support.
    Need me? Send Me A Private Message

    Note: Due to some personal matters, I will not be on over the weekend.

    Contact Storm8 by filling out this form: support.storm8.
    How to submit Support Request

  6. #6
    Admin Community Manager [S8] Elsa's Avatar
    Join Date
    May 2011
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    7,069
    When you create a ticket, can you please include the level # you're attempting to access and message me the ticket number?

  7. #7
    Rhino Keeper
    Join Date
    Oct 2012
    Location
    Sweden
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    I managed to fix it by force closing the game several times. I also realized that I wrote the wrong name, I meant the Lucien stage, not Jasper.

  8. #8
    The Honorable Panda
    Join Date
    Mar 2011
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    Oh good! I am glad this has been resolved.

    Thanks!
    Need me? Send Me A Private Message

    Note: Due to some personal matters, I will not be on over the weekend.

    Contact Storm8 by filling out this form: support.storm8.
    How to submit Support Request

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