Results 1 to 4 of 4

Thread: Lost gems again and again

  1. #1
    Executive Chef
    Join Date
    Jul 2013
    Location
    USA
    Posts
    1,615

    Angry Lost gems again and again

    Yes I wrote support for both Cupcake and Jewel mania, they did NOTHING
    Yesterday I had 67 gems, I added 10 today, watching the mind-numbing Ads, which got me back to 77
    I came back now to find I only have 33 gems just about now

    In 3 days I lost more than 100 gems, they are simply vanishing, every time I log in anew!

    You know what S8 ?
    You will be getting very nice comments and rates aside from deleting your games

    I have never dealt with such[] in other games
    Support ?? Hahahahaha yeah will vote for Support too!
    Last edited by kooky panda; 01-09-16 at 06:25 PM. Reason: inappropriate word
    💎💎Gem confirmation button please!💎💎

  2. #2
    Executive Chef [S8] Regina's Avatar
    Join Date
    Sep 2012
    Posts
    2,753
    Quote Originally Posted by Liloze View Post
    Yes I wrote support for both Cupcake and Jewel mania, they did NOTHING
    Yesterday I had 67 gems, I added 10 today, watching the mind-numbing Ads, which got me back to 77
    I came back now to find I only have 33 gems just about now

    In 3 days I lost more than 100 gems, they are simply vanishing, every time I log in anew!

    You know what S8 ?
    You will be getting very nice comments and rates aside from deleting your games

    I have never dealt with such [] in other games
    Support ?? Hahahahaha yeah will vote for Support too!
    Kindly note that it may take support 3-5 days to respond. I'll have an agent check on your tickets soon. Thank you for your patience.
    Last edited by kooky panda; 01-09-16 at 06:26 PM. Reason: edited post

  3. #3
    New Resident
    Join Date
    Jan 2016
    Posts
    1
    I'm having this issue too. No watch the videos and the gems get added but the next time I go into the game they are gone.

  4. #4
    The Honorable Panda
    Join Date
    Mar 2011
    Location
    S8 FORUM
    Posts
    51,961
    Quote Originally Posted by Koffeej View Post
    I'm having this issue too. No watch the videos and the gems get added but the next time I go into the game they are gone.
    Please send an email to support@storm8.com so an agent can check your game.
    Need me? Send Me A Private Message

    Note: Due to some personal matters, I will not be on over the weekend.

    Contact Storm8 by filling out this form: support.storm8.
    How to submit Support Request

Posting Permissions

  • You may not post new threads
  • You may not post replies
  • You may not post attachments
  • You may not edit your posts
  •