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Thread: Bug Delivery

  1. #1
    New Resident
    Join Date
    Nov 2012
    Posts
    4

    Lightbulb Bug Delivery

    The delivery dragon never came back from last delivery (hours ago).

  2. #2
    Fashion Designer
    Join Date
    Jun 2015
    Posts
    601

    Lightbulb Bug in Serenity Falls

    I let my Ridgeback Dragon to Serenity Falls to find Freshwater Coral. After finishing the search, it didn't return to the habitat?
    Please check and fix it. Thanks a lot.
    My request ID is #1915562.
    Return the Squash Lover Stove

  3. #3
    The Honorable Panda
    Join Date
    Mar 2011
    Location
    S8 FORUM
    Posts
    51,961
    Please try restarting your game.
    If the dragon is still missing, please send an email to support@storm8.com for assistance.
    Need me? Send Me A Private Message

    Note: Due to some personal matters, I will not be on over the weekend.

    Contact Storm8 by filling out this form: support.storm8.
    How to submit Support Request

  4. #4
    Fashion Designer
    Join Date
    Jun 2015
    Posts
    601
    Quote Originally Posted by kooky panda View Post
    Please try restarting your game.
    If the dragon is still missing, please send an email to support@storm8.com for assistance.
    After a week, my dragon has not returned... When will it come back
    Return the Squash Lover Stove

  5. #5
    The Honorable Panda
    Join Date
    Mar 2011
    Location
    S8 FORUM
    Posts
    51,961
    It can take 3-5 business days before an agent can respond. Thursday and Friday had limited support due to Thanksgiving.
    An agent should be responding soon.
    Need me? Send Me A Private Message

    Note: Due to some personal matters, I will not be on over the weekend.

    Contact Storm8 by filling out this form: support.storm8.
    How to submit Support Request

  6. #6
    The Honorable Panda
    Join Date
    Mar 2011
    Location
    S8 FORUM
    Posts
    51,961
    Quote Originally Posted by beckycarter View Post
    After a week, my dragon has not returned... When will it come back
    This has been reported to the team and they are currently investigating this issue.
    Need me? Send Me A Private Message

    Note: Due to some personal matters, I will not be on over the weekend.

    Contact Storm8 by filling out this form: support.storm8.
    How to submit Support Request

  7. #7
    Fashion Designer
    Join Date
    Jun 2015
    Posts
    601
    Quote Originally Posted by kooky panda View Post
    This has been reported to the team and they are currently investigating this issue.
    Thanks for reporting. I'm looking forward to my dragon's back.
    Return the Squash Lover Stove

  8. #8
    Fashion Designer
    Join Date
    Jun 2015
    Posts
    601
    I received an email today to tell me my request has been solved. But my Ridgeback Dragon is still stuck in the Serenity Falls! Didn't return!
    Return the Squash Lover Stove

  9. #9
    The Honorable Panda
    Join Date
    Mar 2011
    Location
    S8 FORUM
    Posts
    51,961
    Have you tried restarting your game or device?
    Need me? Send Me A Private Message

    Note: Due to some personal matters, I will not be on over the weekend.

    Contact Storm8 by filling out this form: support.storm8.
    How to submit Support Request

  10. #10
    Fashion Designer
    Join Date
    Jun 2015
    Posts
    601
    Quote Originally Posted by kooky panda View Post
    Have you tried restarting your game or device?
    useless
    Return the Squash Lover Stove

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