Bakery Story Offline?

[sls0991]

It's working for me again as well! And my gems are OK!

[koselig]

Is the server offline right now or something, because it keeps telling me to connect to the internet. My wifi is working fine and I tried my cellular data and neither are being recognized by the game right now. I haven't had a problem like this before and I haven't recently updated or installed anything new to my phone. I'm on IOS. Anyone else experiencing this?

This same thing is happening to me, and has been for about 2 days now. All my other Storm8 games are fine. I have deleted and reinstalled Bakery Story twice, on my iPad running iOS 10. Each time I try to start it, I get music, then the message pops up about 'no internet' etc.

What could be wrong and what can I do to fix it please?

Thanks!

[pixiegamer]

This same thing is happening to me, and has been for about 2 days now. All my other Storm8 games are fine. I have deleted and reinstalled Bakery Story twice, on my iPad running iOS 10. Each time I try to start it, I get music, then the message pops up about 'no internet' etc.

What could be wrong and what can I do to fix it please?

Thanks!

Oh dear I'm sorry this is happening to you.

Can you try checking the app settings? It's possible there may be some setting active for Bakery Story that is inactive for your other games (or vice versa) that may be causing the problem. Additionally, have you tried restarting your iPad and relaunching Bakery Story?

If neither helps address your issue, please reach out to support via the forums (link in my signature). I hope this can be resolved quickly for you!

[koselig]

Oh dear I'm sorry this is happening to you.

Can you try checking the app settings? It's possible there may be some setting active for Bakery Story that is inactive for your other games (or vice versa) that may be causing the problem. Additionally, have you tried restarting your iPad and relaunching Bakery Story?

If neither helps address your issue, please reach out to support via the forums (link in my signature). I hope this can be resolved quickly for you!

thanks, I tried those things but it's still asking for an internet connection so I used the support link

[pixiegamer]

thanks, I tried those things but it's still asking for an internet connection so I used the support link

Hi koselig,

Due to forum rules, I've removed your ticket number and your correspondence with support. I will forward your ticket number to see if a CM can help you out and keep you updated via PM - thanks for your patience!