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Thread: Never received my nouveau dragon despite completing event on time

  1. #1
    Executive Chef
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    Apr 2013
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    Never received my nouveau dragon despite completing event on time

    Hi

    I completed the Art gala event by ultimating the last battle with about 12 hours spare and took a photo of the dragon in my storage although there was a whirly white line and the name of the dragon rather than the dragon picture itself. I sent the photo and an explanation to support on the 14th September and I have heard nothing since. My support ticket number is hash 185190. Please help I spent gold on this event and completed all the steps required so I am very upset.

    Thanks

  2. #2
    Executive Chef [S8] Regina's Avatar
    Join Date
    Sep 2012
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    2,753
    Quote Originally Posted by belbar22 View Post
    Hi

    I completed the Art gala event by ultimating the last battle with about 12 hours spare and took a photo of the dragon in my storage although there was a whirly white line and the name of the dragon rather than the dragon picture itself. I sent the photo and an explanation to support on the 14th September and I have heard nothing since. My support ticket number is hash 185190. Please help I spent gold on this event and completed all the steps required so I am very upset.

    Thanks
    Sorry to hear that! Since you have written to Support already, they will respond to you in a timely manner. Thank you for your patience!

  3. #3
    Executive Chef
    Join Date
    Apr 2013
    Location
    UK
    Posts
    4,287
    You were right. I was not quite patient enough. All sorted now. Thanks.

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