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Thread: customers not leaving tips after being served water

  1. #11
    Farm Supplier
    Join Date
    Mar 2015
    Posts
    60

    Customers not giving coins when served water

    I'm not quite sure how long this has been going on since I had my chairs turned to stock my counters for the wedding cruise event, but now that my customers are coming back into my restaurant, I've noticed they are not giving coins after I've served them water. It pops up with the "Refreshing" or "Thank You", but no coins drop. Any idea what's going on?

  2. #12
    Same here. I noticed it this morning after I updated my game last night.

  3. #13
    New Resident
    Join Date
    Jul 2015
    Posts
    2
    I am having the same problem! I have sent in a help ticket. Hopefully it is resolved soon because it's very hard to make enough money to progress now and it is ruining the game.

  4. #14
    New Resident
    Join Date
    Jul 2015
    Posts
    9
    Me too no tips being received. So I removed cart. So is the bug fixed?

  5. #15
    New Resident
    Join Date
    Jul 2015
    Posts
    9
    Yes that's when it started

  6. #16
    New Resident
    Join Date
    Jul 2015
    Posts
    2
    Quote Originally Posted by Edye23 View Post
    Me too no tips being received. So I removed cart. So is the bug fixed?
    Not fixed for me. I have stored and replaced the cart, restarted my device, uninstalled and reinstalled the game. Nothing helps.

  7. #17
    I also am having this problem. Android here.

  8. #18
    Volunteer Moderator SpiritWind00's Avatar
    Join Date
    Jun 2013
    Location
    The Glimmerwood!
    Posts
    17,070
    I'll flag this with the team...

    edit: I checked my game and it is giving coins when I give someone water.

    Do you think maybe this was an issue only during the event? Is it back to normal now? What device are you on? If other players could leave some feedback about this that would be great. Then we can see if it's still an issue. thanks all.
    Last edited by SpiritWind00; 07-26-15 at 07:54 PM.

  9. #19
    I am still not receiving coins from the customers for water. It started several days ago shortly after the start of the catering goal.

  10. #20
    Quote Originally Posted by RudolphsNose View Post
    I am still not receiving coins from the customers for water. It started several days ago shortly after the start of the catering goal.
    Same for me. I'm on Android if it matters. Been going on for several days. Please resolve this ASAP, and thanks.

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