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Thread: missing gold and a Independence Dragon in storage

  1. #1
    New Resident
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    Sep 2014
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    Question missing gold and a Independence Dragon in storage

    ok so how the hell does that happens, I woke up today to find out that 750 gold have gone from my account, and i find an independence dragon in my storage, i mean what the hell!!!
    even if someone intended to they cant buy a dragon from market to place it in storage that's just impossible!
    so how does that happen?
    any TL staff available and care to elaborate?

  2. #2
    Executive Chef
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    Don't know this is a coincidence or accident but independence is 750
    DS:122 Neighbors required!! ADD BAKERYSTOE as well)

  3. #3
    New Resident
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    Quote Originally Posted by bakerystoe View Post
    Don't know this is a coincidence or accident but independence is 750
    I think you misunderstood the whole issue, which is somehow that an independence dragon showed in my storage and 750 gold went missing, and the whole point is that we cant buy dragons and put them in storage... that is not a coincidence, and i think its an error by the system that needs to be fixed... I wanna know how did that happen while i was sleeping and snoring in my bed..

  4. #4
    Nightclub Owner
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    5,286
    You can email TL and ask
    625 unique dragons
    - 9/9 Prime dragons
    - 5 Demolition dragons
    - 12/13 Gold producing dragons
    - 19/20 Diamond dragons (All LV15)

  5. #5
    Farm Supplier
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    I am missing 500 gold. Just gone. No dragon in storage.

  6. #6
    Farm Supplier
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    Quote Originally Posted by Kennedward View Post
    You can email TL and ask
    Hi. What's the email or where can I find it? Never done that before. Thanks.

  7. #7
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    Quote Originally Posted by spooks2 View Post
    Hi. What's the email or where can I find it? Never done that before. Thanks.
    you can email them manually at support@teamlava.com
    or directly from the game if you are on IOS: menu > help/FAQ > contact us

  8. #8
    Farm Supplier
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    Quote Originally Posted by gabz50 View Post
    you can email them manually at support@teamlava.com
    or directly from the game if you are on IOS: menu > help/FAQ > contact us
    Thank you. I did. And now we wait. I need my 500 gold back.

  9. #9
    Executive Chef
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    Good luck ! Hope you get ur gold back
    DS:122 Neighbors required!! ADD BAKERYSTOE as well)

  10. #10
    Executive Chef [S8] Regina's Avatar
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    Quote Originally Posted by gabz50 View Post
    ok so how the hell does that happens, I woke up today to find out that 750 gold have gone from my account, and i find an independence dragon in my storage, i mean what the hell!!!
    even if someone intended to they cant buy a dragon from market to place it in storage that's just impossible!
    so how does that happen?
    any TL staff available and care to elaborate?
    Sorry about that! Please email support@storm8.com so they can help you with your account. Thanks!

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