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Thread: Closed game and lost gems

  1. #1
    Rhino Keeper
    Join Date
    Jun 2015
    Location
    Canada
    Posts
    404

    Closed game and lost gems

    Hi I just had a problem with my kingdom where i lost wifi for a minute so i closed the app to wait for my phone to reconnect and when I reopened the game i had lost 12 gems!!!!! what happened? where did they go and can i please have them back????

  2. #2
    Executive Chef [S8] Regina's Avatar
    Join Date
    Sep 2012
    Posts
    2,753
    Quote Originally Posted by BarfDump View Post
    Hi I just had a problem with my kingdom where i lost wifi for a minute so i closed the app to wait for my phone to reconnect and when I reopened the game i had lost 12 gems!!!!! what happened? where did they go and can i please have them back????
    Sorry about that! Please email support@storm8.com so they can help you with your account. Thanks!

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