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Thread: Lost gems

  1. #1
    New Resident
    Join Date
    Apr 2015
    Posts
    7

    Lost gems

    I just lost 30 gems trying to tip my neighbors while the game keeps telling me about goals I "haven't " completed but have. I accidentally hit "complete the goal". Any way to get my gems back?

  2. #2
    Farm Supplier
    Join Date
    Oct 2014
    Posts
    66
    Me also. I want my gems back. How do I get them back?

  3. #3
    Farm Supplier
    Join Date
    Apr 2015
    Posts
    82
    That happened to me once. I emailed the teamlava support team and they gave me my gems back

  4. #4
    Farm Supplier
    Join Date
    Oct 2014
    Posts
    66
    Emailed them yesterday - no word back so far. Bologna

  5. #5
    Farm Supplier
    Join Date
    Mar 2015
    Posts
    53
    Be aware, they will only do a gem refund once, for all TL games, forever.

  6. #6
    New Resident
    Join Date
    Apr 2015
    Posts
    7
    Update: I did receive my gems back. I'm still not completing the goal, but at least 1 part went correctly!

  7. #7
    Farm Supplier
    Join Date
    Mar 2015
    Posts
    53
    Out of curiosity, did they tell you it was a one-time only refund, that they would never do again, in any other game?

    Quote Originally Posted by emud17 View Post
    Update: I did receive my gems back. I'm still not completing the goal, but at least 1 part went correctly!

  8. #8
    The Honorable Panda
    Join Date
    Mar 2011
    Location
    S8 FORUM
    Posts
    51,964
    Quote Originally Posted by emud17 View Post
    I just lost 30 gems trying to tip my neighbors while the game keeps telling me about goals I "haven't " completed but have. I accidentally hit "complete the goal". Any way to get my gems back?
    Quote Originally Posted by emud17 View Post
    Update: I did receive my gems back. I'm still not completing the goal, but at least 1 part went correctly!
    Glad this worked out!!
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