I bought the mailbox. I had 170ish gems, so after my purchase I had 150ish.
I placed the mailbox and got my reward of ten gems.
Then the game reloaded and my mailbox was gone. My gems are also gone - I'm back down to 150ish.
The mailbox is not in my cellar.
My goal to buy the mailbox is also gone. So if I buy it again I won't get the rebate.
I had the same problem, lost my mailbox and the 20 gems. I tried purchasing a second time and same thing happened. So I am out 40 gems with no mailbox to show for it. My goal is still there, it reset when game reset I guess
Same here, only I purchased the mailbox and gift boxes. Both are gone and so are my gems!
Blessed with 2
Play Castle Story, Farm Story 2, Dragon Story & Restaurant Story 2
I purchased the mailbox. 20 gems was removed No mailbox and no bonus gems plus loss of 20 gems
Sorry to hear that, everyone! We're currently looking into this.Thanks for all of your patience!
Last edited by SparklyOctopus; 06-19-15 at 11:17 AM.
My email to support was on Thursday. 3 days ago. you said you were looking into it 2 days ago. I am still missing gems and mailbox plus RSVPs it would have dropped. I am forced to try to spend more gems and buy the mailbox again. Hope it works this time
Posting Permissions
Reply With Quote