I wish I could but you will need to send an email to support@storm8.com so an agent can check your game.Originally Posted by cyndora
I wish I could but you will need to send an email to support@storm8.com so an agent can check your game.
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Note: Due to some personal matters, I will not be on over the weekend.
Contact Storm8 by filling out this form: support.storm8.
How to submit Support Request
ok there's something wrong here, castle story is broke for me.....i need a update or something , someone has too click my fountain lol!!!!!!!
will do.... thank you and happy new year!
Happy New Year!
Need me? Send Me A Private Message
Note: Due to some personal matters, I will not be on over the weekend.
Contact Storm8 by filling out this form: support.storm8.
How to submit Support Request
How much memory do you have on your device? When my game is being particularly temperamental, getting rid of some photos or unused apps can make the difference. It also might be dependent upon the wifi in your area. When more people are online it could mKe a difference (yes, it shouldn't, but it can). Are other devices in the house also hooked up to wifi? If you don't need them to be, turn wifi off of them. When all 4 of us are on, that's when I find the reception the worst, even if a game doesn't require wifi to be on. Once I get the others to turn off wifi, I'm good to go!
Worth a try!
i have the iphone 6 with like a zillion gigs, little photos on it mostly music, but theres plenty of room.
i did send in a report to s8, but my phone just teased me, i saw my kingdom for a split second.... then it went offline again lol
i will keep trying.
thanks for your help spirit!
its working !!!!!!!!!!!!!! happy new year!!!!!! thanks again for all the advice spirit!
The last day of the winter cruise in Restaurant Story 2 and I experienced the same problem. Emailed customer support and still waiting for an answer. I wasn't able to complete the cruise (obviously) which means I wasted nine days. I was able to access any game except for every Storm8 game. I found this thread but nothing worked. Did anyone ever figure out what the problem is? I can access the game right now, but same thing happened last night ... For one hour game worked fine but then crashed again. Wasn't able to access the game at all today. I've played these games for over three years and I have no idea why all of a sudden I have issues starting yesterday.
i just had this issue, i did all the tricks and for some reason the only thing that worked for me was.... i turned my wifi router on and waited 5 minutes and turned it back on.
i think this re-establishes all the connections and for some reason it worked. hope it helps
happy new year!
I love a happy ending!
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