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  1. #1

    Game Crash

    Since the new update....Corny Challenge, Barron's Tent, etc has anyone else experienced the game crashing during every play, or the game not even loading at all? The game will come up, I will get the Message screen whice is frozen and then poof! crash! ALL THE TIME! Crashes usually occur while trying to collect corn or carrots for the Corny Challenge. Guess I won't be getting my horse.

  2. #2
    Volunteer Moderator SpiritWind00's Avatar
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    Moving to bugs forum... Lots of other similar posts.

  3. #3
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    Quote Originally Posted by hannsoph View Post
    Since the new update....Corny Challenge, Barron's Tent, etc has anyone else experienced the game crashing during every play, or the game not even loading at all? The game will come up, I will get the Message screen whice is frozen and then poof! crash! ALL THE TIME! Crashes usually occur while trying to collect corn or carrots for the Corny Challenge. Guess I won't be getting my horse.
    Same here (freezes/crashes on message screen). So I can't play anymore on my older iPad (although it was working just fine until the update).

  4. #4
    I am also unable to play since new update game opens on my iPhone 3 then crashes almost immediately. Can anyone help me please.

  5. #5
    Community Manager PikaSquirrel's Avatar
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    Quote Originally Posted by luke1100 View Post
    I've got an ipad 2 running 8.3 and CS is forever crashing when visiting neighbours and gifting. I've also noticed it freezes a lot mid play as well. It's becoming very boring having to reload the game all the time and really isn't helping with this goal!
    If you've already tried closing out apps running in the background of your device, the next ting you can try is to let your game load fully first before you start tapping and playing. When you visit, you should try the same and let their Kingdom fully load first. Clearing your safari cache may help as well. If none of those are helping, please try storing items until your game seems to be running more smoothly.

    Quote Originally Posted by dragonstem View Post
    Yes Pika , I've stored lots of stuff , but obviously I need my buildings for the timed challenge , I can't visit my neighbours either
    I have an original iPad.
    It's my favourite game ( sobs )
    Quote Originally Posted by cmcastlestory View Post
    I am also unable to play since new update game opens on my iPhone 3 then crashes almost immediately. Can anyone help me please.
    Sorry to hear guys. Please try the same thing as I suggested above to luke1100. If you've already stored some items and you're still experiencing issues playing on your Kingdom, you may need to store a few more items.
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  6. #6
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    Quote Originally Posted by PikaSquirrel View Post
    If you've already tried closing out apps running in the background of your device, the next ting you can try is to let your game load fully first before you start tapping and playing. When you visit, you should try the same and let their Kingdom fully load first. Clearing your safari cache may help as well. If none of those are helping, please try storing items until your game seems to be running more smoothly.
    Sorry to hear guys. Please try the same thing as I suggested above to luke1100. If you've already stored some items and you're still experiencing issues playing on your Kingdom, you may need to store a few more items.
    But if I store things away, what's the point in playing! The whole idea of this game is being able to create and show off a kingdom with everything that you've worked hard to build! I don't want to hide things away I just want to be able to play your game the same way I did before the last update and complete the goals you give us and at the moment completing anything is tedious

  7. #7
    Volunteer Moderator SpiritWind00's Avatar
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    Have you updated IOS? This has helped some of my neighbours....

  8. #8
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    Quote Originally Posted by SpiritWind00 View Post
    Have you updated IOS? This has helped some of my neighbours....
    My iOS (5.1.1) is as high as it will go on an older iPad. Believe me, I have tried everything suggested but the game will not load past the message screen. Most frustrating is the fact that it was loading/playing fine until the update. So the update ended it for me and I simply don't care anymore. But thank you SW for the response. I do appreciate what all the moderators must endure when there are issues.

  9. #9
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    Fantasy Forest Story introduced the same bug a few weeks ago. It is possible to play exactly once after installing. Maybe check the FFS forum for more reports on the bug

  10. #10
    Nightclub Owner meme1098's Avatar
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    Unfortunately for a resource hog like CS, older devices will not be able to handle the load. If you don't upgrade your device after a few new are released, most new or upgraded games are not going to be compatible. It's not a bug.
    I may not upgrade my device everytime a new one comes out but maybe every other time and have always received great rebates on the one I turned in so I never have paid full price for that new one.
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