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Thread: All of my games are back to level 1

  1. #1
    Executive Chef
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    Jul 2013
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    All of my games are back to level 1


    All of my S8 games are back to level one

    CS BS RS Home Design! and others ! What is happening around here .
    I was playing home design all of a sudden my wall lost messages I wrote from 2 years ago, so I logged out then logged in and now I am level one , checked other games, in all of my games am level 1 Needless to say I have tons of gems in each !
    What is happening S8 ?

    I use ipad air and yes I always update!
    💎💎Gem confirmation button please!💎💎

  2. #2
    Executive Chef CuddlyDragon's Avatar
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    Apr 2012
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    We see your account (If you mean the account Liloze) on a device. Please try restarting your device. If your account does not appear please put in a ticket and PM me the ticket number.
    TeamLava Staff - CuddlyDragon [Send Private Message]
    Support Email: support@teamlava.com
    Forum Questions: Community Manager Thread

  3. #3
    Community Manager PikaSquirrel's Avatar
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    Sep 2012
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    We were taking a look at your account for something else you posted about in a different game. But as CuddlyDragon said, your account should be back on your device now.
    Storm8 Staff - PikaSquirrel
    Need help? Contact Storm8 through support.storm8.com
    Got a new device? Transfer your games here!
    Have Facebook or Twitter? LIKE and FOLLOW us here!

  4. #4
    Executive Chef
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    Just checked all my games now,they are back to the right level,
    GOSH gave me the fright of my life!
    Thank you ! Why this happens btw?

    Ok just read Pika's answer, thank you both
    💎💎Gem confirmation button please!💎💎

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